Role: Microsoft Dynamics 365 CRM ArchitectLocation: Pune, Hyderabad, Bangalore, Chennai and VadodaraWork Mode: HybridExperience Required: 12 - 20 Yrs.Role Overview:We are seeking a highly skilled and experienced Dynamics 365 CRM Architect to design, develop, and implement innovative CRM solutions that align with our business goals. The ideal candidate will have a strong background in Dynamics 365 architecture, integrations, and customization, with the ability to lead complex projects from conception to delivery.Key Responsibilities:Lead the architecture, design, and implementation of Microsoft Dynamics 365 CRM solutionsCollaborate with stakeholders to gather business requirements and translate them into technical solutionsProvide end-to-end architectural guidance, best practices, and recommendations for CRM implementationsDesign and integrate CRM with other business applications and systems using Azure services, APIs, and connectorsEnsure CRM solutions align with business objectives, scalability, and security standardsMentor and guide development teams on Dynamics 365 technologies and toolsConduct performance tuning and optimization of Dynamics 365 applicationsStay updated on the latest trends and updates in the Microsoft Dynamics ecosystemRequired Skills & Qualifications:Experience:8+ years in CRM solutions, including at least 5 years with Dynamics 365 CRMTechnical Expertise: Proficiency in Dynamics 365 modules, Power Platform, Power Automate, Power BI, and Azure servicesStrong knowledge of CRM workflows, plugins, customizations, and SDKExperience with integration tools like Logic Apps, Azure Service Bus, or third-party APIsDeep understanding of security, compliance, and governance in CRM implementationsFamiliarity with Agile and DevOps methodologies, including CI/CD pipelines for CRM projectsExperience in Customer Service or Field Service modules will be appreciatedCertifications: Microsoft certifications (e.g., MB-600, MB-210, or equivalent) are highly preferredAbout Ascendion:Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have 30 offices across the U.S., India, and Mexico. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture.