4 FIRST CONNECT WORLDWIDE JOBS

Role Description

This is a full-time on-site role for an Intern Lead Generation at First Connect Worldwide LLC located in Noida. The Intern Lead Generation will be responsible for generating new leads, conducting market research, and communicating effectively to drive sales growth.

Qualifications

• New Leads and Lead Generation skills
• Market Research and Communication skills
• Fluent English speaking
• Strong analytical and problem-solving skills
• Ability to work collaboratively in a team environment
• Proficiency in MS Office.
• Prior internship in lead generation is a plus
• Bachelor's degree in Marketing, Business, or a related field

Skills:- Lead Generation and Market Research

Role Description

This is a full-time on-site role for a Direct Sales Executive in Noida. The Direct Sales Executive will be responsible for day-to-day sales activities, building customer relationships, and meeting sales targets in the transportation and logistics sector.

Qualifications

• Communication and core sales skills
• Sales and direct sales skills
• Experience or knowledge in international sales, direct sales,
• good knowledge about sales.
• Excellent interpersonal and negotiation skills
• Proven track record of achieving sales targets
• Bachelor's degree in Business Administration or related field

Skills:- Direct sales and Sales

Job Role: HRBP-Operations

Location: HSR Layout; Bangalore

Employment Type:  Permanent & Full time

Years of Experience: 5 years & above

Salary: As per industry Standard.

About the Role:

We are looking for an experienced and dynamic HR Business Partner (HRBP) to join our Business Operations team. The ideal candidate will have a well-rounded background in HR operations, payroll management, and a deep understanding of labor and statutory compliance. As an HRBP, you will play a key role in aligning business objectives with HR strategies, providing operational support, and ensuring compliance with all relevant laws and regulations.

Key Responsibilities:

• Manager HR Operations: Lead HR operations within the Business Operations team, ensuring smooth day-to-day HR processes, such as employee lifecycle management (onboarding, offboarding, background verification (BGV), administrative requirements).
• Training & Induction/Orientation: Lead the planning and execution of onboarding, induction, and orientation programs for new employees. Ensure smooth integration into the organization by providing a comprehensive introduction to company culture, policies, and key functions. Collaborate with managers to identify training needs, and design or facilitate relevant learning programs to enhance employee performance and development.
• Payroll Management: Oversee and manage payroll processes, ensuring accuracy and timely disbursement. Handle any payroll-related queries and work closely with the finance team.
• Labor Compliance & Statutory Compliance: Ensure the organization adheres to all labor laws, including statutory compliance requirements. Monitor changes in local, state, and national labor regulations and ensure the business remains compliant.
• Employee Relations: Act as the first point of contact for managers and employees, addressing any HR issues, conflicts, or concerns.
• Strategic HR Support: Partner with leadership to identify HR needs and implement tailored solutions that support business goals. Provide guidance on performance management, talent development, and workforce planning.
• HR Analytics & Reporting: Utilize HR data analytics to generate insights and support data-driven decision-making. Maintain dashboards to track employee trends, monitor HR metrics, and continuously improve HR processes through actionable data. Provide regular reports to leadership for strategic planning and operational efficiency.

Skills and Experience:

• Proven experience in HR operations, payroll management, and HR compliance, preferably in business operations
• In-depth knowledge of labor laws, statutory compliance, and regulatory frameworks.
• Strong understanding of HR best practices, policies, and employee relations.
• Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.
• Strong problem-solving and conflict resolution abilities.
• Ability to adapt to a fast-paced, evolving business environment.
• Prior experience in business partner roles or similar HRBP positions is a plus.
• Knowledge of HRIS systems and payroll software is desirable.

Qualification:

• Bachelor's Degree (Master’s degree preferred)
• HR Certification / HR Specialization preferred

Skills:- Payroll Management

We are looking for a Java Developer freshers and experience (0-2 years) in building high-performing, scalable, enterprise-grade applications.You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.ResponsibilitiesContribute in all phases of the development lifecycleWrite well designed, testable, efficient codeEnsure designs are in compliance with specificationsPrepare and produce releases of software componentsSupport continuous improvement by investigating alternatives and technologies and presenting these for architectural reviewRequirementsBachelor's Degree in Computer Science, Software Engineering or related areaWorking knowledge with programming languagesStrong communication and presentation skillsSelf-motivated and results-orientedAbility to interact with cross-functional teamsStrong problem-solving abilitiesHighly developed analytical and organizational skillsAbility to work in a fast-paced environmentDeveloping applications (coding, programming)Debugging and testing codeDocumenting and testing new software applicationsResearching, investigating and fixing a wide range of technical issuesCollaborating with senior leadersApproaching problems and creating solutionsProactively learning about new technologies

Title: ProgrammerLocation : BangaloreStipend : Rs. 25000/- per monthWork Timings : Monday – Friday full day, and Saturday half day aloneJob Detail : This internship is for a Software Testing position, and we will provide training in .NET C#, ETL, AngularJS, Test Automation Tools, and API Testing. Interns will have the opportunity to work on real-time projects during their tenure. Please note that while this is a valuable learning experience, there are no guarantees for a full-time job offer at the end of the internship.

Senior or Principal Software Systems EngineerHyderabad, IndiaFull TimeJob Description:Design software to interface users with complex battery management and control systems,Model and develop management and control algorithms for power system applications,Provide design and test support for manufacturing systems development.Desired Skills/Abilities:Software development in C++ and common workflow for PC application development.Python-based development.Knowledge of programmable logic controllers (PLC).Knowledge of real-time design techniques for embedded systems.Knowledge of digital signal processing techniquesEmbedded programming for digital signal controllers and small microcontrollers.Embedded C programming.Knowledge of power converter topologies, control, and design.Qualifications:Bachelor’s degree5+ years experience in electrical engineering or Computer ScienceSelf-motivated and high energyStrong organization, communication and interpersonal skills

The ideal candidate will be responsible for conceptualizing creative designs for a wide array of media to fit the needs of internal teams and external clients. You will oversee the design's production to ensure the designs are completed in a timely manner. You will also use your knowledge of design software to accomplish these responsibilities. ResponsibilitiesOversee design and production of all online and offline marketing materialConceptualize and execute the creative design strategy behind ad campaignsDesign and produce a wide array of mediaDevelop our company brand to increase brand presenceQualificationsBachelor's degree or equivalent experience in Graphic Design3+ years' of creative design experienceExperience using design software such as InDesign, Photoshop, and After Effects IllustratorStrong typography skills

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

Skills:- Communication Skills, Active listening, Problem solving and Teamwork

Job Role: Customer Support  Executive

Location: HSR Layout; Bangalore 

Employment Type: Permanent & Full time 

Years of Experience: 1 to 3 years

Salary: As per industry standards

Job Summary: 

About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Roles & Responsibilities: 

• Handling customer queries and managing customer coordination 

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction 

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers. 

Qualifications 

1. Min 1 to 3 years’ experience in a customer support role 

2. Can handle voice and non-voice process (chat, email, phone) 

3. Excellent interpersonal skills 

4. Excellent written and oral communication skills in English and Hindi 

5. A quick learner 

6. Ability to make high quality decisions & Multi tasks.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

Skills:- Customer Support

Company Description

First Connect Worldwide, a licensed Freight broker company, offers a full range of transportation and logistics services in the USA. With years of transport and logistics experience, we ensure easy and fast shipping procedures. Our team is committed to moving shipments safely and meeting customer expectations, making us a top-rated logistics company. We are proud members of key industry associations, providing the best logistics solutions and freight brokerage services.

Role Description

This is a full-time on-site role for a Business Development Specialist at First Connect Worldwide LLC in Noida. The Business Development Specialist will be responsible for lead generation, market research, customer service, and utilizing analytical skills to drive business growth.

A logistic sales specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery. Responsibilities may include:

1. Managing customer inquiries and requests for freight quotes.

2. Coordinating with carriers to schedule pickups and deliveries.

3. Negotiating rates and contracts with carriers to optimize profitability.

4. Tracking shipments and providing updates to customers.

5. Resolving any issues or delays in the shipping process.

6. Generating sales leads and pursuing new business opportunities.

7. Providing excellent customer service and maintaining strong relationships with clients.

8. Analyzing sales data and preparing reports for management.

9. Collaborating with other departments such as operations and finance to ensure smooth operations.

10.Staying updated on industry trends and regulations to ensure compliance.

Qualifications

• Analytical Skills and Market Research abilities
• Strong Communication and Customer Service skills
• Experience in Lead Generation
• Ability to work effectively in a dynamic and challenging environment
• Excellent interpersonal skills and ability to build relationships
• Bachelor's degree in Business Administration, Marketing, or related field

Skills:- Sales, Communication Skills, International sales, Negotiation and Customer Relationship Management (CRM)

Qualifications

• Strong communication skills and ability to interact with customers and team members
• Excellent analytical skills and ability to analyze sales data for insights to improve sales
• Customer service skills to ensure customer satisfaction during the delivery process
• Good knowledge of sales, core sales
• Sales operations experience to coordinate sales and logistics activities
• Direct sales experience and knowledge of the sales process
• Bachelor's degree in Business Administration, Logistics, or related field
• 
  
• Night shift: USA shift 6:30 pm to 3:30 AM
• cab facilities in Noida and Delhi (20 km)
• 5 days working

Skills:- Sales, Business Development, Inside Sales and Direct sales

Job Description

Position: Senior HR Executive - People Experience

Department: Human Resources

Location: Connect and Heal (CNH) Bangalore

About Connect and Heal (CNH)

At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.

Position Summary

The Senior HR Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.

Key Responsibilities

1. Onboarding

• Coordinate with hiring managers and cross-functional teams to deliver induction programs.
• Facilitate documentation, verification, and orientation sessions for new employees.
• Ensure compliance with company policies and regulatory requirements during onboarding.

2. Recruitment

• Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
• Partner with department heads to understand staffing requirements and create effective hiring strategies.
• Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
• Conduct pre-employment checks and reference verifications to ensure quality hiring.

3. Employee Engagement

• Design and implement programs that enhance employee satisfaction, well-being, and retention.
• Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
• Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
• Analyze engagement metrics to recommend and implement improvements.

4. HRMS Management

• Oversee the maintenance and accuracy of employee data in the HRMS system.
• Ensure data security and compliance with data protection regulations.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
• Proficient in HRMS tools, Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented, with strong organizational and multitasking capabilities.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

Skills:- Recruitment/Talent Acquisition, Onboarding, Employee Engagement and Payroll Management

About IntegraConnect Integra Connect delivers a comprehensive, integrated suite of cloud-based technologies and services that enable specialty groups to optimize clinical and financial performance as reimbursement shifts to value-based models. Connected by the IntegraCloud platform, the company’s core applications span population health including care management; advanced analytics; medication therapy management; specialty-specific EHR; practice management; and revenue cycle management. All are designed to help specialty practices transform operationally in adherence with complex regulations, including MACRA program requirements. Integra Connect partners with large groups in the U.S. focused on oncology and urology, as well as with other key healthcare constituents, including emergency medical services firms, hospitalist groups and life sciences companies. Roles and Responsibilities: • Field inbound phone and e-mail requests from Integra Cloud clients. • Deliver an exceptional client experience by identifying and documenting client needs and issues: effectively applying problem solving techniques, educating clients and following issues through in a timely manner to a successful resolution. • Follow established procedures and escalation paths for internal and external issue resolution while ensuring adherence to established SLAs. • Follow established procedures and escalation paths for internal and external issue resolution while ensuring adherence to established SLAs. • Develop and execute short-term actions to resolve complex client issues. • Develop both new and existing online knowledge center documentation. • Provide emergency on-call support during non-business hours. • Work closely with other Product Support team members, including Product Owners, Product Delivery and EIS. • Ability to work with and understand Client and vendor questions and needs • Work with Developers and QA Team Members on research and effective solutions Minimum requirements : • 2-3 years of professional experience in Technical Support, preferably software or application support. • Bachelor's degree in Computer Science, Information Technology, related technical degree or equivalent experience preferred. • Excellent spoken and written communication skills. • Working knowledge of Microsoft Windows products. • Strong PC administration and troubleshooting skills. • Experience with CRM software is preferred. • Experience with ticket tracking and knowledge base software is preferred.

Role/ Job Title: Territory Manager - Cross Sell (SME Loans)Function/ Department: Sales Job Purpose: The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank. Roles & Responsibilities:Sourcing and managing channels from the market and acquiring business from themEnsuring quality portfolio by minimizing delinquency and rejectionExtensive knowledge and understanding of retails assets, products, operations, and current market trendsIdentifying the changing market trends, channel development for acquiring business and provide high quality customer serviceRecommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service. Education Qualification: Graduation: Bachelors in Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management.Post-graduation: MBA, PGDMExperience: 2+ years of relevant experience Must have handled Ticket sizes above 2 cr.

About the jobRole/ Job Title: Senior DeveloperFunction/ Department: Information TechnologyJob PurposeAs a Senior Full Stack Developer with capabilities in React and Java OR Golang, you will be responsible for architecting, developing, and maintaining scalable backend microservices and user-friendly frontend interfaces. You will collaborate closely with cross-functional teams to deliver high-quality software solutions that meet our business goals and client needs. Your expertise will be vital in guiding the technical direction of our projects and mentoring junior developers.Roles And ResponsibilitiesArchitect and Develop: Design, implement, and maintain high-performance backend services using Java/Golang and intuitive frontend interfaces using React.Technical Leadership: Provide technical guidance and mentorship to junior developers, promoting best practices and fostering a collaborative environment.Code Quality: Write clean, efficient, and well-documented code following industry best practices and coding standards.Collaboration: Work with backend developers, frontend developers, product managers, and other stakeholders to gather requirements and deliver robust solutions.Performance Optimization: Identify and address performance bottlenecks and scalability issues.Debugging and Troubleshooting: Diagnose and resolve complex issues in both backend and frontend components.Testing: Implement comprehensive testing strategies, including unit tests, integration tests, and end-to-end tests.Continuous Learning: Stay current with the latest industry trends, technologies, and best practices in full stack development.Technical Skills5+ Years of professional experience in Java/Golang backend development.Expert proficiency in Java/Golang and related frameworks (e.g., Spring, Spring Boot).Extensive experience with RESTful API design and development.Strong knowledge of database technologies, including SQL, MySQL, PostgreSQL, or NoSQL databases.Deep understanding of object-oriented programming principles and design patterns.Experience with version control systems (e.g., Git).Familiarity with microservices architecture and cloud platforms (e.g., AWS, Azure, Google Cloud).Experience with GraphQLExperience working with MQExperience with CI/CD pipelines and tools (e.g., Jenkins, Docker)Experience with Jaeger for monitoring and tracing.Proficiency in unit testing frameworksExperience with containerization and orchestration tools (e.g., Kubernetes)Familiarity with agile development methodologies.Knowledge of security best practices and secure coding principles.Soft SkillsExcellent problem-solving and analytical skills.Strong communication and collaboration abilities.Leadership skills with the ability to mentor and guide junior team members.Ability to work independently and manage multiple tasks effectively.Education Qualification (Fulltime)Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)Experience: Minimum 5 years of relevant experience in software development.

Role/Job Title: Branch ManagerFunction/ Department: Retail LiabilitiesJob Purpose:The role entails managing and scaling up the retail banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. It includes building up teams, systems, process, and culture relevant to the branch network scale. The role has a critical responsibility contributing to the larger branch banking objectives. Roles & Responsibilities: Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.Assess local market conditions and identify current and prospective sales opportunities.Responsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services and TD & managing group business products like Business Banking products & other Assets products (Home Loan, LAP etc.)Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.Adhere to high ethical standards and comply with all regulations/applicable laws.Network to improve the presence and reputation of the branch and company.Stay abreast of competing markets and provide reports on market movement and penetration.Establish the Bank and the brand in the catchment area.Responsible for achieving overall branch targets and ensuring branch profitability.Cultivate relationships with individual and corporate customers.Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.Bring out the best of branch personnel by providing training, coaching, development, and guidance.Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.Collaborate with other branch departments and functions to provide products and service offerings to the customer.Managerial & Leadership Responsibilities:Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically.Attract & retain best-in class talent to meet Bank's rapid growth targets.Education Qualification:Graduation: Any Graduate/Post Graduate

About IntegraConnect Integra Connect delivers a comprehensive, integrated suite of cloud-based technologies and services that enable specialty groups to optimize clinical and financial performance as reimbursement shifts to value-based models. Connected by the IntegraCloud platform, the company’s core applications span population health including care management; advanced analytics; medication therapy management; practice management; and revenue cycle management. All are designed to help specialty practices transform operationally in adherence with complex regulations, including MACRA program requirements. Integra Connect partners with large groups in the U.S. focused on oncology and urology, as well as with other key healthcare constituents, including emergency medical services firms, hospitalist groups and life sciences companies.Lead Site Reliability Engineer – Data Operations Job Summary We are seeking a passionate and experienced Data Operations Site Reliability Engineer (SRE) to join our dynamic team. As an SRE, you will play a critical role in ensuring the reliability, scalability, and performance of our data operations infrastructure. You will be responsible for designing, implementing, and maintaining our data pipelines, data storage systems, and data quality processes. You will also be responsible for monitoring our data systems for performance issues and proactively identifying and resolving potential problems.Responsibilities Design and implement data pipelines that are highly scalable, resilient, and performant.· Develop and monitor systems to ensure that they meet service level objectives (SLOs).Implement data quality processes to ensure that our data is accurate, consistent, and complete.· Collaborate with development teams to ensure that data infrastructure meets the needs of applications.Monitor data systems for performance issues and proactively identify and resolve potential problems.Respond to incidents and outages quickly and effectively.Automate tasks to improve efficiency and reliability.Develop and maintain documentation for data systems.Collaborate with data engineers, data scientists, and other stakeholders to ensure the success of data-driven initiatives.Participate in Architecture/design sessions to make sure the systems are built with SRE mindset. Requirements: • Bachelor's degree in Computer Science or a related field with 7+ years of experience. 3+ years of experience as a Site Reliability Engineer or Data Engineer.Strong Programming experience in any on the languages like Python , Java , C# etcProven experience in designing, implementing, and maintaining data pipelines and data storage systems.Strong understanding of data infrastructure concepts, including data storage, data processing, and data pipelinesStrong understanding of data quality principles and practices.Experience with monitoring and alerting tools.Experience with cloud computing platforms such as AWS or Azure.Experience with data warehousing technologies such as Snowflake etc.Experience with data streaming technologies such as Kafka .Experience with data governance frameworks such as Data Lineage or Data Quality.strong background with an orchestration tool of some kind (Mage, Dagster, Prefect, etc.)Experience with machine learning and artificial intelligence.US healthcare industry experience would be a plusPersonality & Attributes Quick learnerTaking ownership of project end to endDetail orientedExcellent communication skills both written and verbalAbility to collaborate with different teams and able to execute projects in a timely manner. Note: we need candidates who are ready to join immediately.

Function/ Department: Retail LiabilitiesJob Purpose:Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda:Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, Cross-Sell and improving Product holding per client.CASA Value Growth, deepening of existing relationships and acquiring high quality NTBs. The incumbent must possess strong knowledge of banking and investment products and solutions.Roles & Responsibilities:Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring, and reviewing RM Performance and mentoring individuals for effective telecalling for achievement of the defined goals. Also responsible for ensuring adherence with telecalling guidelines as per regulatory industry norms.Ensuring the RM Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team.Enhancing engagement with HNI customers through client meetings and/or joint calls with RMs, support functions in peer group and quality NTB Acquisitions.Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch.Responsible for driving account and MF aggregator onboarding, Privilege program onboarding, Cross Sell in the RM Portfolio and to enhance Product Per Client ratios in the managed book.Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns, and client outreach programs assigned to the RMs. Secondary Responsibilities: Incumbent is responsible to ensure that the RMs provide quality service delivery to bank's customers and ensure process adherence.Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement and training for the team.Client requests and complaints to be addressed efficiently within stipulated timelines.Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and team. Managerial and Leadership Responsibilities: Lead the IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight.Attract and retain best-in-class talent for RM's in the region.Monitor key parameters on employee productivity and attrition rates and make necessary improvements.Champion the use of data analytics to increase engagement and product holding for customers being managed by the team.

Role/ Job Title: Territory Manager - Cross Sell (SME Loans)Function/ Department: Sales Job Purpose: The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank. Roles & Responsibilities:Sourcing and managing channels from the market and acquiring business from themEnsuring quality portfolio by minimizing delinquency and rejectionExtensive knowledge and understanding of retails assets, products, operations, and current market trendsIdentifying the changing market trends, channel development for acquiring business and provide high quality customer serviceRecommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service. Education Qualification: Graduation: Bachelors in Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management.Post-graduation: MBA, PGDMExperience: 2+ years of relevant experience Must have handled Ticket sizes above 2 cr.

Job Title – Regulatory Reporting AnalystPlace of work - MumbaiBusiness Unit - Retail Banking Function – Finance Job Purpose:The role bearer has the responsibility to prepare and establish various financial analyses, opportunities quantifications, financial projections and capital adequacy calculations in order to provide management with all required financial data, with utmost accuracy, timeliness, and within set standards and guidelines. The role holder is expected to maintain the MIS system and generate periodical analytical reports to facilitate decision making. The role includes liaising with different functions whenever financial analysis support is requested and perform ad-hoc financial analysis requested by senior management to support informed decision making. Roles & Responsibilities: Perform financial and accounting related activities in a timely mannerManage day to day operations to ensure the processes are executed within agreed SLAsPerform month end closing activities such as revenue accounting, expense accounting, account reconciliation, etc.Manage account payables and receivables activities, credit and collection activitiesContribute to the preparation of the budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identifiedDesign and review fiscal policiesUndertake regular self-assessments to ensure all new risks are actively managed and mitigatedWork closely with Technology to ensure that systems are developed to accommodate regulatory requirements and process improvementsEnsure all operational documentation is maintained and is best in classEnsure financial and accounting reports are prepared in accordance to bank/regulatory rules and regulationsMaintain accurate financial data and reports for submission to senior managementAddress financial issues and inquiries in a timely mannerPrepare daily cash flow reports and register all outstanding payment recordsParticipate in regular audits and recommend corrective financial action plansAnalytical review of the Financials for decision makingEstablishment of a properly staffed and appropriately trained Finance functionCapture and share best- practice knowledge amongst the teamLeverage in-house synergies through collaboration with internal stakeholdersKeep abreast with global market trends and competitor strategies in key marketsCreate an environment that promotes collaborative learning and collective ownership of responsibilitiesAttract and retain best-in-class talent for key roles in their reporting structureEnsure adherence to benchmarks/processes set up for finalizing commercials and other key parameters Educational Qualifications: Graduate – AnyPost Graduate- AnyProfessional Qualification- CA Experience:0-2 Years

Function/ Department: Retail LiabilitiesJob Purpose:Incumbents will be driving RMs in the region to meet defined objectives. The role requirement is for managing the RMs in the branches. He/she will be responsible for leading the RM agenda:Engagement across products - Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, Cross-Sell and improving Product holding per client.CASA Value Growth, deepening of existing relationships and acquiring high quality NTBs. The incumbent must possess strong knowledge of banking and investment products and solutions.Roles & Responsibilities:Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring, and reviewing RM Performance and mentoring individuals for effective telecalling for achievement of the defined goals. Also responsible for ensuring adherence with telecalling guidelines as per regulatory industry norms.Ensuring the RM Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the team.Enhancing engagement with HNI customers through client meetings and/or joint calls with RMs, support functions in peer group and quality NTB Acquisitions.Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch.Responsible for driving account and MF aggregator onboarding, Privilege program onboarding, Cross Sell in the RM Portfolio and to enhance Product Per Client ratios in the managed book.Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns, and client outreach programs assigned to the RMs. Secondary Responsibilities: Incumbent is responsible to ensure that the RMs provide quality service delivery to bank's customers and ensure process adherence.Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement and training for the team.Client requests and complaints to be addressed efficiently within stipulated timelines.Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and team. Managerial and Leadership Responsibilities: Lead the IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight.Attract and retain best-in-class talent for RM's in the region.Monitor key parameters on employee productivity and attrition rates and make necessary improvements.Champion the use of data analytics to increase engagement and product holding for customers being managed by the team.

Job Description

Position: Senior Executive - People Experience

Department: Human Resources

Location: Connect and Heal (CNH)

About Connect and Heal (CNH)

At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.

Position Summary

The Senior Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.

Key Responsibilities

1. Onboarding

• Coordinate with hiring managers and cross-functional teams to deliver induction programs.
• Facilitate documentation, verification, and orientation sessions for new employees.
• Ensure compliance with company policies and regulatory requirements during onboarding.

2. Recruitment

• Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
• Partner with department heads to understand staffing requirements and create effective hiring strategies.
• Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
• Conduct pre-employment checks and reference verifications to ensure quality hiring.

3. Employee Engagement

• Design and implement programs that enhance employee satisfaction, well-being, and retention.
• Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
• Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
• Analyze engagement metrics to recommend and implement improvements.

4. HRMS Management

• Oversee the maintenance and accuracy of employee data in the HRMS system.
• Ensure data security and compliance with data protection regulations.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
• Proficient in HRMS tools, Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented, with strong organizational and multitasking capabilities.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

Skills:- Recruitment/Talent Acquisition, Onboarding, Employee Engagement and HR management system

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