4 IT GEAR IN JOBS

About Us:IT GEAR IN is a 20-year-old company with an impeccable record and an excellent reputation in Pune and across India. We are an authorized regional distributor for Samsung Display Products in ROM & Goa. We specialize in providing complete Display Solutions across various key categories:Please note that this job is for sales and business development, not software or programming, so please apply accordingly! At Kothrud, Pune LocationIT GEAR IN Website (https://www.itgear.co.in)- Hospitality TV- Business TV- Indoor Digital Signage and Content Management Solution- Outdoor Displays and Signage- Smart Class Solutions and Interactive Flat Panels/White Boards- Indoor and Outdoor Active LED Walls- Smart Video Wall Display SolutionsWe offer a wide range of display sizes and configurations:- Displays from 13" to 98" single screen- Video wall options with bezel-to-bezel sizes of 0.88mm, 1.8mm, and 3.5mm- LED wall options with pixel pitches ranging from P-0.6mm to P-16mmFor further details, visit our (Samsung Business Displays)(https://www.samsung.com/in/business/displays/) page.We primarily serve the education, corporate, government, and IT AV channels.Role Description:We are seeking a dynamic and motivated Sales Executive to join our team. In this role, you will be responsible for driving sales and increasing customer engagement. You will identify customer needs, provide product information, and work closely with the marketing team to achieve sales targets. We are in the trading of the aforementioned products, and leads or database will be provided by us.Key Responsibilities:- Identify and develop new business opportunities to achieve sales targets.- Build and maintain relationships with key customers and partners.- Provide product demonstrations and presentations to potential customers.- Understand customer needs and recommend appropriate display solutions.- Follow up on leads and database provided by the company.- Collaborate with the marketing team to develop effective sales strategies.- Track and report on sales performance and market trends.- Manage and update customer database and sales records.Qualifications:- Any Graduate or Post Graduate with 3 years experience in sales - Knowledge of sales and marketing- Excellent communication and interpersonal skills- Ability to develop and maintain customer relationships- Strong organizational and time management skills- Ability to analyze market trends and customer behaviorCompensation:- Salary offered between ?25,000 to ?60,000 per month, depending on experience- Allowances and sales-based incentives extraWhy Join Us?- Work in close coordination with industry giant MNCs like Samsung- Opportunity to work with a diverse range of cutting-edge AV products- Engage in a dynamic and fast-paced work environment- Contribute to a company with a strong market presence and growth potentialIf you are passionate about sales and want to be part of a growing organization, we would like to hear from you!Address - IT GEAR IN, 303,3dr Floor, Sai Ram Apts, Neena CHS, 8B, Paud Road, Near Vanaz Metro, CNG Pump Signal, Above Subway, Kothrud, Pune-411038 (Corner building on Signal)

About Us:IT GEAR IN is a 20-year-old company with an impeccable record and an excellent reputation in Pune and across India. We are an authorized regional distributor for Samsung Display Products in ROM & Goa. We specialize in providing complete Display Solutions across various key categories:Please note that this job is for sales and business development, not software or programming, so please apply accordingly!IT GEAR IN Website (https://www.itgear.co.in)- Hospitality TV- Business TV- Indoor Digital Signage and Content Management Solution- Outdoor Displays and Signage- Smart Class Solutions and Interactive Flat Panels/White Boards- Indoor and Outdoor Active LED Walls- Smart Video Wall Display SolutionsWe offer a wide range of display sizes and configurations:- Displays from 13" to 98" single screen- Video wall options with bezel-to-bezel sizes of 0.88mm, 1.8mm, and 3.5mm- LED wall options with pixel pitches ranging from P-0.6mm to P-16mmFor further details, visit our (Samsung Business Displays)(https://www.samsung.com/in/business/displays/) page.We primarily serve the education, corporate, government, and IT AV channels.Role Description:We are seeking a dynamic and motivated Sales Executive to join our team. In this role, you will be responsible for driving sales and increasing customer engagement. You will identify customer needs, provide product information, and work closely with the marketing team to achieve sales targets. We are in the trading of the aforementioned products, and leads or database will be provided by us.Key Responsibilities:- Identify and develop new business opportunities to achieve sales targets.- Build and maintain relationships with key customers and partners.- Provide product demonstrations and presentations to potential customers.- Understand customer needs and recommend appropriate display solutions.- Follow up on leads and database provided by the company.- Collaborate with the marketing team to develop effective sales strategies.- Track and report on sales performance and market trends.- Manage and update customer database and sales records.Qualifications:- Any Graduate or Post Graduate with 3 years experience in sales - Knowledge of sales and marketing- Excellent communication and interpersonal skills- Ability to develop and maintain customer relationships- Strong organizational and time management skills- Ability to analyze market trends and customer behaviorCompensation:- Salary offered between ?25,000 to ?60,000 per month, depending on experience- Allowances and sales-based incentives extraWhy Join Us?- Work in close coordination with industry giant MNCs like Samsung- Opportunity to work with a diverse range of cutting-edge AV products- Engage in a dynamic and fast-paced work environment- Contribute to a company with a strong market presence and growth potentialIf you are passionate about sales and want to be part of a growing organization, we would like to hear from you!Address - IT GEAR IN, 303,3dr Floor, Sai Ram Apts, Neena CHS, 8B, Paud Road, Near Vanaz Metro, CNG Pump Signal, Above Subway, Kothrud, Pune-411038 (Corner building on Signal)

Job Information: A crucial position charged with preserving and improving the caliber of content moderation activities inside an organization is the Moderation Senior Quality Assurance (QA).It will include managing the moderator performance evaluation, making sure  content restrictions are followed, and putting quality control measures in place.Location: Kolkata, India Key Responsibilities: Create and oversee an effective program for content moderation quality assurance.Create and implement methods for evaluating the quality of products, such as audits and random sampling.Doing thorough analyses of their behavior, evaluate the performance of content moderators.To improve the moderators' efficacy, give them guidance and constructive criticism.Keep track of each person's and the team's performance.Ensure that content moderation practices adhere to specified platform and content policies.Find instances of non-compliance or consistency in moderation judgments and correct them.To support ongoess, create a feedback loop between the teams in operation and QA evaluations.Work together with the moderating team leaders to resolve problems that have been found and put corrective measures in place.Maintain thorough records of QA evaluations and conclusions.Qualifications and Requirements:A bachelor's degree in a discipline (like communications, quality assurance, or a related one) that is applicable.Fluent in English. At least C1 level.Excellent verbal and written communication skills in English and Nepali with the ability to express ideas clearly and concisely.A track record of success in quality assurance or content moderation roles emphasizing process improvement.High levels of critical and analytical thinking.Excellent ability to notice errors and pay attention to detail.Excellent verbal and written communication abilities.Proficiency with QA software and tools.Knowledge of the content standards and norms for internet platforms.The capacity to coach and deliver constructive criticism.Talents in data analysis and reporting.Team management experience is preferred. Benefits: Competitive salary and benefits package.Opportunities for professional development and continuing education.Fulfilling and rewarding work helping individuals improve their mental well-being.Contribution to the overall mental health and wellness of the community. All interested candidates are welcome to apply. Please send your resume expressing your interest to ecruitment-india@gearinc.com. Kindly note that only shortlisted candidates will be contacted by our HR team.

JOB INFORMATION The ideal candidate is a strategic thinker with strong leadership skills, supporting the overall success of the business by managing teams, optimizing processes, and maintaining strong client relationships. Commitment to our people is our real strength and the key to success. Job Description: Our International company is seeking 1 Assistant Training Manager in Kolkata, India. Ideal candidates can adapt and are well-known for fast-moving and last-moment change. Main Responsibilities: We are seeking a dynamic and motivated Assistant Training Manager to join our growing team in the BPO industry. The ideal candidate will assist in developing, implementing, and managing training programs that enhance employee performance, foster career development, and align with organizational goals.Training Program Development: Collaborate with the Training Manager to design and implement effective training programs tailored to the needs of different teams within the BPO.Facilitation and Delivery: Conduct training sessions and workshops, using various delivery methods (in-person, virtual, e-learning) to engage participants and ensure knowledge retention.Needs Assessment: Assist in conducting training needs assessments and evaluating current training programs to identify gaps and areas for improvement.Performance Tracking: Monitor and assess the effectiveness of training initiatives through feedback, assessments, and performance metrics; suggest enhancements based on findings.Content Creation: Support the development of training materials, manuals, and resources that are current, relevant, and engaging for all levels of staff.Coaching and Mentoring: Provide guidance and support to new trainers and team members, fostering a culture of continuous learning and development.Collaboration: Work closely with various departments to align training initiatives with business objectives and ensure effective onboarding for new hires.Reporting: Maintain training records, prepare reports on training activities, and present findings to senior management to inform strategic decisions. Skills: Excellent verbal and written communication skills.Strong presentation and facilitation abilities.Proficient in Microsoft Office Suite and learning management systems (LMS).Analytical mindset with the ability to interpret data and make informed decisions.Strong interpersonal skills and ability to work collaboratively in a team environment. Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in this role to: recruitment-india@gearinc.com. Qualified candidates will be contacted for an interview.

JOB INFORMATION The ideal candidate is a strategic thinker with strong leadership skills, supporting the overall success of the business by managing teams, optimizing processes, and maintaining strong client relationships. Commitment to our people is our real strength and the key to success. Company size: 1,000+ employees Job title: Assistant Operations Manager (Hindi / English Speaking) Working Location: Kolkata, India Job Description: Our International company is seeking 1 Assistant Operations Manager in India. Ideal candidates can adapt and are well-known for fast-moving and last-moment change. Main Responsibilities: Supervise and manage a team of operations staff.Provide leadership and guidance to ensure the team meets performance targets and KPIs.Implement and oversee changes to streamline processes and enhance productivity.Liaise with clients to understand their requirements and expectations.Implement and monitor quality assurance measures to ensure that services meet or exceed client expectations.Conduct regular quality audits to identify areas for improvement and provide feedback to the team.Oversee training programs for new and existing staff to ensure they are well-equipped with the necessary skills and knowledge.Use data-driven insights to make informed decisions and implement strategies for improvement.Optimize resource utilization to meet operational goals.Address and resolve operational issues promptly.Ensure compliance with industry regulations, company policies, and client requirements.Foster a culture of continuous improvement and innovation within the operations team.Implement best practices and stay informed about industry trends to remain competitive. Job Requirement:At least 2 years of working experience as a Senior Team Leader or equivalent role in a BPO (Business Process Outsourcing) setup.Fluent in English. At least C1 level.Managed at least 50-100 staff across multiple lines of business.Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.Proven track record of meeting and delivering targets and commitments.Content moderation environment work experience is a plus but not required.Proficient in Google Suite and online collaboration tools is a plus.Capable of building productive business relationships with clients.Strong organizational, managerial, critical thinking, creative thinking, problem-solving, decision-making, and analytical skills.Willing to work on public holidays and shifting schedules, including night shifts when needed. Benefits: 1. Salary and BenefitsSalary: _______ gross/ month + Bonus + AllowanceAttractive salary and benefits, international, fun, and professional working environment;An open and honest culture where people are valued, treated fairly and trusted, and empowered;Health Insurance package; 2. Working time:5 shifts per week amounting to 48 hours, arranged by the company;Able to work on rostered shifts, weekends, and public holidays; Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in the Assistant Operations Manager role and send to: ecruitment-india@gearinc.com.Qualified candidates will be contacted for an interview.

JOB INFORMATION The ideal candidate is a strategic thinker with strong leadership skills, supporting the overall success of the business by managing teams, optimizing processes, and maintaining strong client relationships. Commitment to our people is our real strength and the key to success. Job title: Assistant Manager T&Q (English/ Hindi / Bengali Speaking) Working Location: Kolkata Job Description: Our International company is seeking 1 Assistant Manager Training & Quality in India. Ideal candidates can adapt and are well-known for fast-moving and last-moment change. Main Responsibilities:Provide coaching and feedback to new and existing staff, utilizing proven improvement methodologies.Maintain a comprehensive understanding of the program and compliance requirements for all assigned programs.Conducted end-to-end governance and reported findings on the client-specific QA Scorecard, clearly explaining conclusions.Generate weekly and monthly summary reports detailing monitoring activity for each program and communicate these to Client Services.Ensure each agent per program is monitored at least once monthly, following quality assurance personnel checklists.Participate in weekly calibration calls for each assigned program.Deliver Quality Assurance reviews and feedback to team members, facilitating their professional growth and development.Collaborate effectively with peers and other personnel to positively impact joint activities, projects, or events.Act as a site-level leader as needed, liaising with client training organizations and providing onsite presence when necessary.Work collaboratively with other support teams within the client and Gear Inc. to ensure strong product knowledge among the project.Demonstrate a commitment to attentiveness, persistence, and flexibility while safeguarding the integrity and purpose of our organization.Manage multiple processes and ensure timely delivery, demonstrating an understanding of staffing, process efficiencies, and goal achievement in the contact center environment.Maintain robust risk and compliance practices to ensure adherence to regulatory requirements. Job Requirement: Proven experience in BPO domains.Strong coaching and feedback skills, with a track record of implementing improvement methodologies.Excellent communication and interpersonal skills, with the ability to interact effectively with team members and stakeholders.Ability to adapt to changing company and client requirements, demonstrating flexibility and resilience.Demonstrate leadership capabilities, with experience managing multiple processes and ensuring timely delivery.Sound understanding of staffing, process efficiencies, and goal achievement in a contact center environment.Strong commitment to risk and compliance practices, ensuring adherence to regulatory requirements.Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in the Assistant Manager T&Q role. Qualified candidates will be contacted for an interview.

JOB INFORMATION The ideal candidate is a strategic thinker with strong leadership skills supporting the overall success of the business by managing teams optimizing processes and maintaining strong client relationships. Commitment to our people is our real strength and the key to success. Company size: 1000 employees Job title: Assistant Operations Manager (Hindi / English Speaking) Working Location: Kolkata India Job Description: Our International company is seeking 1 Assistant Operations Manager in India. Ideal candidates can adapt and are wellknown for fastmoving and lastmoment change. Main Responsibilities: Supervise and manage a team of operations staff.Provide leadership and guidance to ensure the team meets performance targets and KPIs.Implement and oversee changes to streamline processes and enhance productivity.Liaise with clients to understand their requirements and expectations.Implement and monitor quality assurance measures to ensure that services meet or exceed client expectations.Conduct regular quality audits to identify areas for improvement and provide feedback to the team.Oversee training programs for new and existing staff to ensure they are wellequipped with the necessary skills and knowledge.Use datadriven insights to make informed decisions and implement strategies for improvement.Optimize resource utilization to meet operational goals.Address and resolve operational issues promptly.Ensure compliance with industry regulations company policies and client requirements.Foster a culture of continuous improvement and innovation within the operations team.Implement best practices and stay informed about industry trends to remain competitive. Job Requirement:At least 2 years of working experience as a Senior Team Leader or equivalent role in a BPO (Business Process Outsourcing) setup.Fluent in English. At least C1 level.Managed at least 50100 staff across multiple lines of business.Excellent verbal and written communication skills in English with the ability to express ideas clearly and concisely.Proven track record of meeting and delivering targets and commitments.Content moderation environment work experience is a plus but not required.Proficient in Google Suite and online collaboration tools is a plus.Capable of building productive business relationships with clients.Strong organizational managerial critical thinking creative thinking problemsolving decisionmaking and analytical skills.Willing to work on public holidays and shifting schedules including night shifts when needed. Benefits: 1. Salary and BenefitsSalary: gross/ month Bonus AllowanceAttractive salary and benefits international fun and professional working environment;An open and honest culture where people are valued treated fairly and trusted and empowered;Health Insurance package; 2. Working time:5 shifts per week amounting to 48 hours arranged by the company;Able to work on rostered shifts weekends and public holidays; Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in the Assistant Operations Manager role and send to: Qualified candidates will be contacted for an interview. Remote Work : No

JOB INFORMATION The ideal candidate is a strategic thinker with strong leadership skills supporting the overall success of the business by managing teams optimizing processes and maintaining strong client relationships. Commitment to our people is our real strength and the key to success. Job title: Assistant Manager T&Q (English/ Hindi / Bengali Speaking) Working Location: Kolkata Job Description: Our International company is seeking 1 Assistant Manager Training & Quality in India. Ideal candidates can adapt and are wellknown for fastmoving and lastmoment change. Main Responsibilities:Provide coaching and feedback to new and existing staff utilizing proven improvement methodologies.Maintain a comprehensive understanding of the program and compliance requirements for all assigned programs.Conducted endtoend governance and reported findings on the clientspecific QA Scorecard clearly explaining conclusions.Generate weekly and monthly summary reports detailing monitoring activity for each program and communicate these to Client Services.Ensure each agent per program is monitored at least once monthly following quality assurance personnel checklists.Participate in weekly calibration calls for each assigned program.Deliver Quality Assurance reviews and feedback to team members facilitating their professional growth and development.Collaborate effectively with peers and other personnel to positively impact joint activities projects or events.Act as a sitelevel leader as needed liaising with client training organizations and providing onsite presence when necessary.Work collaboratively with other support teams within the client and Gear Inc. to ensure strong product knowledge among the project.Demonstrate a commitment to attentiveness persistence and flexibility while safeguarding the integrity and purpose of our organization.Manage multiple processes and ensure timely delivery demonstrating an understanding of staffing process efficiencies and goal achievement in the contact center environment.Maintain robust risk and compliance practices to ensure adherence to regulatory requirements. Job Requirement: Proven experience in BPO domains.Strong coaching and feedback skills with a track record of implementing improvement methodologies.Excellent communication and interpersonal skills with the ability to interact effectively with team members and stakeholders.Ability to adapt to changing company and client requirements demonstrating flexibility and resilience.Demonstrate leadership capabilities with experience managing multiple processes and ensuring timely delivery.Sound understanding of staffing process efficiencies and goal achievement in a contact center environment.Strong commitment to risk and compliance practices ensuring adherence to regulatory requirements.Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in the Assistant Manager T&Q role. Qualified candidates will be contacted for an interview. Remote Work : No

About Us:IT GEAR IN is a 20-year-old company with an impeccable record and an excellent reputation in Pune and across India. We are an authorized regional distributor for Samsung Display Products in ROM & Goa. We specialize in providing complete Display Solutions across various key categories:IT GEAR IN Website (https://www.itgear.co.in)- Hospitality TV- Business TV- Indoor Digital Signage and Content Management Solution- Outdoor Displays and Signage- Smart Class Solutions and Interactive Flat Panels/White Boards- Indoor and Outdoor Active LED Walls- Smart Video Wall Display SolutionsWe offer a wide range of display sizes and configurations:- Displays from 13" to 98" single screen- Video wall options with bezel-to-bezel sizes of 0.88mm, 1.8mm, and 3.5mm- LED wall options with pixel pitches ranging from P-0.6mm to P-16mmFor further details, visit our (Samsung Business Displays)(https://www.samsung.com/in/business/displays/) page.We primarily serve the education, corporate, government, and IT AV channels.Role Description:We are seeking a dynamic and motivated Sales Executive to join our team. In this role, you will be responsible for driving sales and increasing customer engagement. You will identify customer needs, provide product information, and work closely with the marketing team to achieve sales targets. We are in the trading of the aforementioned products, and leads or database will be provided by us.Key Responsibilities:- Identify and develop new business opportunities to achieve sales targets.- Build and maintain relationships with key customers and partners.- Provide product demonstrations and presentations to potential customers.- Understand customer needs and recommend appropriate display solutions.- Follow up on leads and database provided by the company.- Collaborate with the marketing team to develop effective sales strategies.- Track and report on sales performance and market trends.- Manage and update customer database and sales records.Qualifications:- Any Graduate or Post Graduate with 3 years experience in sales - Knowledge of sales and marketing- Excellent communication and interpersonal skills- Ability to develop and maintain customer relationships- Strong organizational and time management skills- Ability to analyze market trends and customer behaviorCompensation:- Salary offered between ?25,000 to ?60,000 per month, depending on experience- Allowances and sales-based incentives extraWhy Join Us?- Work in close coordination with industry giant MNCs like Samsung- Opportunity to work with a diverse range of cutting-edge AV products- Engage in a dynamic and fast-paced work environment- Contribute to a company with a strong market presence and growth potentialIf you are passionate about sales and want to be part of a growing organization, we would like to hear from you!Address - IT GEAR IN, 303,3dr Floor, Sai Ram Apts, Neena CHS, 8B, Paud Road, Near Vanaz Metro, CNG Pump Signal, Above Subway, Kothrud, Pune-411038 (Corner building on Signal)

About Us: IT GEAR IN is a 20-year-old company with an impeccable record and an excellent reputation in Pune and across India. We are an authorized regional distributor for Samsung Display Products in ROM & Goa. We specialize in providing complete Display Solutions across various key categories:IT GEAR IN Website (https://www.itgear.co.in)- Hospitality TV - Business TV - Indoor Digital Signage and Content Management Solution - Outdoor Displays and Signage - Smart Class Solutions and Interactive Flat Panels/White Boards - Indoor and Outdoor Active LED Walls - Smart Video Wall Display SolutionsWe offer a wide range of display sizes and configurations:- Displays from 13" to 98" single screen - Video wall options with bezel-to-bezel sizes of 0.88mm, 1.8mm, and 3.5mm - LED wall options with pixel pitches ranging from P-0.6mm to P-16mmFor further details, visit our (Samsung Business Displays)(https://www.samsung.com/in/business/displays/) page.We primarily serve the education, corporate, government, and IT AV channels.Role Description: We are seeking a dynamic and motivated Sales Executive to join our team. In this role, you will be responsible for driving sales and increasing customer engagement. You will identify customer needs, provide product information, and work closely with the marketing team to achieve sales targets. We are in the trading of the aforementioned products, and leads or database will be provided by us.Key Responsibilities: - Identify and develop new business opportunities to achieve sales targets. - Build and maintain relationships with key customers and partners. - Provide product demonstrations and presentations to potential customers. - Understand customer needs and recommend appropriate display solutions. - Follow up on leads and database provided by the company. - Collaborate with the marketing team to develop effective sales strategies. - Track and report on sales performance and market trends. - Manage and update customer database and sales records.Qualifications: - Any Graduate or Post Graduate with3 years experience in sales - Knowledge of sales and marketing - Excellent communication and interpersonal skills - Ability to develop and maintain customer relationships - Strong organizational and time management skills - Ability to analyze market trends and customer behaviorCompensation: -Salary offered between ?25,000 to ?60,000 per month, depending on experience - Allowances and sales-based incentives extraWhy Join Us? - Work in close coordination with industry giant MNCs like Samsung - Opportunity to work with a diverse range of cutting-edge AV products - Engage in a dynamic and fast-paced work environment - Contribute to a company with a strong market presence and growth potentialIf you are passionate about sales and want to be part of a growing organization, we would like to hear from you!Address - IT GEAR IN, 303,3dr Floor, Sai Ram Apts, Neena CHS, 8B, Paud Road, Near Vanaz Metro, CNG Pump Signal, Above Subway, Kothrud, Pune-411038 (Corner building on Signal)

Part of your role will also include managing a team to deliver a broad range of improvement activities. You will lead, motivate, develop, and manage the team's performance, building a high-caliber and engaged team with the skills and capabilities needed to deliver the required results.To be considered for this role you must be able to show where you were accountable for the strategic support, project management, and delivery of business transformation covering different business functions in commercial and operational environments. You will have a commercial mindset and will be responsible for proactively identifying cost savings and improvements in line with the business strategy.Any experience working in a regulated environment would be beneficial.Key skills and experienceAt least 1 year experience in Quality or Operation BPO Knowledge in Project ManagementExperience in Quality Control and Quality DevelopmentAbility to identify and drive improvements at different levelsExceptional communication and people skillsStakeholders management experienceMotivational and leadership abilitiesCost saving and realizationPro-active and able to create and develop networks across work centres and teamsAble to work without supervision to challenging deadlinesDemonstrated excellent data analysis skills with strong logical thinking mindset; ability to organize and analyse data in a structured manner to create operational reports Knowledge of Data Analytics including JavaScript and Power BI would be an advantageExpertise in Rent, Professional Fees ,License Fees ,Payroll Expenses OPEX background (Operational Expenditure)They will taking care of Money a company spends on an ongoing day to day basisOPEX includes selling, general and administrative expense, which are cost incurred through the main business activities.BES/ OPEX focus on - equipment leasesResponsibilityFluent in English with strong, confident information delivery and better response from all Stakeholders Data analyst and automation, tech-based process maker Adoption of a hybrid working environment with Ai Quick in problem-solving and strong decision-making Consistency in the workflow and better control processExpert at diagnostics and a better connector who has a network to bring the right expertise and the right people in the room for resolution Good listener and analytical aptitude, balance unemotional logic and experienced emotional intelligence (intuition) Creativity, critical thinking, and values of diversity Developing and implementing quality control audit plans.Identifying testing parameters for products.Evaluating production stages and testing completed products' composition, appearance, and functionality.Assigning team members to quality audits and overseeing their work.Training employees on quality standards and procedures, aligning with global business transformation strategy.Ensuring that the work process complies with the standardized frameworkDocumenting defects and recommendations for improvement.Preparing and presenting quality audit reports to senior management.Keeping abreast of industry standards and regulations

Will take responsibility for:Leadership and Supervision:Lead a team of mental health counselors, providing supervision, guidance, and support.Conduct regular team meetings to discuss cases, share best practices, and ensure consistent service delivery.Collaborate with HR and management to establish and implement mental health initiatives, policies, and programs.Counseling and Support:Provide individual and group counseling sessions to employees experiencing mental health challenges, stress, burnout, and other emotional issues.Assess employee needs and develop personalized intervention plans, referring to specialized services when necessary.Utilize evidence-based therapeutic approaches to facilitate emotional healing and personal growth.Crisis Management:Be the point of contact for urgent and crisis situations, offering immediate support and coordinating appropriate interventions.Develop crisis response protocols and train the counseling team in handling high-stress scenarios.Education and Training:Conduct workshops, seminars, and training sessions to raise awareness about mental health, stress management, and well-being.Equip employees and managers with tools to recognize signs of distress and provide appropriate support.Collaboration:Collaborate with cross-functional teams, including HR, legal, and management, to ensure a comprehensive approach to employee well-being.Foster relationships with external mental health professionals and resources to enhance support options.Documentation and Reporting:Maintain accurate and confidential records of counseling sessions, ensuring compliance with privacy regulations and company policies.Generate regular reports on counseling activities, outcomes, and trends, and provide recommendations for improvement.Able to present statistical analysis reportsResearch and Development:Stay updated with the latest developments in mental health, counseling techniques, and well-being programs.Innovate and implement new strategies to continuously enhance the effectiveness of the mental health support program.Qualifications and Requirements:Master's degree or higher in Counseling, Psychology, Social Work, or a related field.Licensed Mental Health Counselor (LMHC), Licensed Professional Counselor (LPC), or equivalent certification.Proven experience in providing mental health counseling and support, especially in a corporate or BPO environment.Previous experience in a supervisory or leadership role.Strong understanding of the unique stressors and challenges faced by employees in the gaming industry.Excellent communication, interpersonal, and team management skills.Empathetic and non-judgmental approach to counseling.Familiarity with privacy and confidentiality regulations related to mental health services.Proficiency in utilizing relevant software and tools for documentation and communication.Working time:Able to work night and overnight shifts.Able to work during Indian Public Holidays as requested.Benefits:Attractive salary and benefits, international, fun, and professional working environment.An open and honest culture where people are valued, treated fairly, trusted, and empowered.Night Shift Allowance.Private Health Insurance.Paid Vacation Days with an annual increase in the number.Sick Leave.Job Types: Full-time, Permanent

Company Description Welcome to Top Gear Transmissions, the leading provider of transmission solutions since 2000. We specialize in serving a wide range of industries including sugar processing, chemical and pharma, material handling, power plants, automation, construction, and steel mills. Our state-of-the-art manufacturing facility and experienced team ensure high-quality products and exceptional customer service. With 24x7 support, cost-effective products, and an extensive dealer network, we strive to exceed customer expectations. Role Description This is a full-time on-site role for a Human Resources Manager located in Satara. The Human Resources Manager will be responsible for overseeing day-to-day HR operations, including recruitment, employee relations, performance management, and compliance. This role requires strong communication and interpersonal skills, as well as the ability to handle confidential information with professionalism and discretion. Qualifications Proven experience in a human resources management roleKnowledge of HR policies, procedures, and employment lawsExperience in recruitment and onboarding processesStrong interpersonal and communication skillsAbility to handle confidential information with discretionExcellent organizational and time management skillsAttention to detail and accuracy in data managementBachelor's degree in human resources, business administration, or related fieldProfessional HR certification (e.g., PHR, SPHR) is a plus

Key Responsibilities:Assessment and Diagnosis:Conduct thorough assessments and evaluations of clients' mental health and emotional concerns.Able to support various psychological interventions such as CBT, ACT, Humanistic etc.Collaborate with clients to identify their unique challenges and treatment goals.Counseling and Therapy:Provide individual, couples, family, or group counseling sessions to address clients' psychological and emotional issues.Develop and implement treatment plans tailored to each client's needs, utilizing evidence-based therapeutic techniques.Facilitate sessions to help clients gain insight, develop coping skills, and improve their overall mental health.Crisis Intervention:Offer immediate support and intervention for clients in crisis situations, such as those experiencing suicidal thoughts or acute emotional distress.Collaborate with emergency services and medical professionals as needed to ensure clients' safety.Client Advocacy and Support:Promote workplace wellbeing and sensitize mental health in the workplace through communication materials and activities.Advocate for clients' rights and well-being within legal and ethical boundaries.Connect clients with community resources, support groups, or additional services to enhance their support network.Progress Monitoring and Documentation:Regularly assess clients' progress and adjust treatment plans accordingly.Maintain accurate and confidential records of counseling sessions, assessments, and treatment plans.Generate reports as required.Education and Prevention:Conduct workshops, seminars, and psychoeducational programs to raise awareness about mental health issues and preventive strategies.Promote mental health and well-being through outreach and community engagement.Ethical and Legal Compliance:Adhere to professional codes of ethics and legal regulations governing mental health counseling.Ensure client confidentiality and informed consent are maintained at all times.OtherAble to work during Indian Public Holidays as requested.Qualifications and Requirements:Master's degree or higher in Counseling, Clinical Psychology, Social Work, or a related field.Must have experience in the corporate setting. State licensure or certification as a Licensed Mental Health Counselor (LMHC), Licensed Professional Counselor (LPC), or equivalent, as required by the state of practice.Strong knowledge of counseling theories, therapeutic techniques, and ethical standards.Excellent interpersonal and communication skills.Empathetic and non-judgmental approach to counseling.Ability to build rapport with diverse clients and create a safe and trusting therapeutic environment.Cultural competence and sensitivity to clients' diverse backgrounds and experiences.

Responsibilities: Will perform pre-sales.Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity.Develop and oversee the creation of high-level solution architecture, ensuring alignment with business goals, technical requirements, and industry best practices.Work closely with cross-functional teams, including development, infrastructure, and business units, to gather input, address concerns, and ensure a unified approach to solution design.Provide technical leadership and guidance to the team, ensuring that the proposed solutions are technically sound, scalable, and address the client's needs.Identify and assess potential risks associated with proposed solutions and develop strategies to mitigate these risks.Lead the development of prototypes or proof of concept to validate the feasibility and effectiveness of proposed solutions.Create and maintain detailed documentation of solution designs, including technical specifications, diagrams, and implementation plans.Collaborate with excellence teams and function experts to ensure that the solution design is implemented accurately and meets specified requirements.Effectively communicate complex technical concepts and solution designs to non-technical stakeholders, ensuring a clear understanding and alignment with business objectives.Stay updated on industry trends, emerging technologies, and best practices to continually enhance the efficiency and effectiveness of solution design processes.Collaborate with project managers to estimate resource requirements, contribute to budgeting processes, and ensure the efficient use of resources in solution design projects.Qualifications:Bachelor's or Master's degree in a relevant field such as Computer Science, Information Technology, Engineering, or a related discipline.Must have experience in a BPO set-upMust have experience designing end-to-end solutions for Customer Service and/or BPO programsYears of experience doing Pre-Sales, implementation, and Support including Operation Management.Digital transformation and Process Automation project experience is a must5 years of experience in solution design, system architecture, or a related technical role.A strong background and expertise in relevant technologies, programming languages, and solution design methodologies.Minimum 2 years experience managing a solution design team or similar function in nature or leadership position, demonstrating the ability to lead and guide a team.Ability to lead and manage a team, providing technical guidance and fostering a collaborative and innovative work environment.Experience in project management methodologies to ensure successful planning, execution, and delivery of solution design projects.Skill in identifying and assessing risks associated with solution designs and developing strategies to mitigate them.Familiarity with budgeting processes and resource management to ensure efficient use of resources.

Responsibilities: Identify and evaluate potential suppliers, conducting negotiations to secure advantageous terms.Negotiate pricing, contracts, terms, and conditions with suppliers to achieve favorable agreements. Ensure that contracts comply with legal requirements and organizational policies.Execute the entire procurement process from requisition to delivery, ensuring efficiency and compliance.Identify opportunities for cost savings and execute strategies set out by the leadership team to reduce overall procurement expenses.Collaborate with relevant departments to establish and maintain quality standards for procured goods and services.Collaborate with internal stakeholders, including finance, legal, and operations, to complete duties as requested.Qualifications: Bachelor's degree in Business Administration, Supply Chain Management, or a related field; Master's degree or relevant certification is a plus.Strong English communication skills (B2-C1 CEFR Level).Proven experience in procurement.Strong negotiation and communication abilities.Good knowledge of procurement laws, regulations, and best practices.Analytical thinking skills.Familiarity with procurement software and tools.Strong organizational and time management skills.

Responsibilities:Leads and develops technical sales efforts for key accountsProvides ongoing support to clients after projects have been completedHandles consultative functions to customers in technical operations in terms of designing andimplementing network infrastructure solutions and improvements.Conduct due diligence and map processes and document as are client projects, processes, and procedures.Liaises with the head of Tech and Sales Team in performing technical sales strategy, obtaining client requirements, creating project plans, and plotting time schedulesWrite technical proposals for RFI/Proposal, RFP, and Tender processes.Conduct technical discussions and presentations, as well as perform Proof of Concept activities.Draft technical proposals to provide insights and suggestions for enhancing customer systems.Design turn-key Enterprise Solutions and collaborate service delivery teams for comprehensive solutions.Work with the Sales team to strategize on solution design.Stay updated on the latest technology trends in the industry.Undertake any other duties or projects as assigned. Qualifications:Must have experience in a BPO set-upMust have experience designing end-to-end solutions for Customer Service and/or BPO programsExperience in automation and digital transformation is a plus.2 years of experience in the same field.Customer Service, Back Office Outsourcing Process, and content Moderation work experience is a must.Professional certifications such as CISSP, ITIL, PMP, MCSD, MCSE, VCP & CCIA would be an advantage.Experience in the development, implementation, and maintenance of large-scale, multi-platform, multi-vendor systemsProficient in program management, including project management, communications, service delivery, client relations, planning, scheduling, budgeting, financial management, resource management, quality assurance, and situational negotiations.Strong presentation, communication, negotiation, and interpersonal skills with a customer-service orientation.Technical expertise in architecture design, including SOA architecture, security risk and compliance, best practices, and knowledge of emerging trends.Hands-on and self-directed executive with professional planning, preparation, and execution skills.Effective team player with the ability to work independently on assignments.Strong prioritization skills and the ability to manage tight deadlines.Capability to build and manage trusted relationships across different levels of stakeholders.Ready and willing to travel to client sites.

Key skills and experienceAt least 1 year experience in Quality or Operation BPOKnowledge in Project ManagementExperiences in Quality Control and Quality DevelopmentData analytics skills, knowledge of JavaScript and Power BIAbility to identify and drive improvements at different levelsExceptional communication and people skillsStakeholders management experienceMotivational and leadership abilitiesCost saving and realizationPro-active and able to create and develop networks across work centers and teamsAble to work without supervision to challenging deadlinesResponsibilityFluent in English with strong, confident information delivery and better response from all StakeholdersData analyst and automation, tech-based process makerAdoption of a hybrid working environment with AiQuick in problem-solving and strong decision-makingConsistency in the workflow and better control processExpert at diagnostics and a better connector who has a network to bring the right expertise and the right people in the room for resolutionGood listener and analytical aptitude, balance unemotional logic and experienced emotional intelligence (intuition)Creativity, critical thinking, and values of diversityDeveloping and implementing quality control audit plans.Identifying testing parameters for products.Evaluating production stages and testing completed products' composition, appearance, and functionality.Assigning team members to quality audits and overseeing their work.Training employees on quality standards and procedures, aligning with global business transformation strategy.Ensuring that the work process complies with the standardized frameworkDocumenting defects and recommendations for improvement.Preparing and presenting quality audit reports to senior management.Keeping abreast of industry standards and regulations

Business Excellence Specialist(Job Description)Part of your role will also include managing a team to deliver a broad range of improvement activities. You will lead, motivate, develop, and manage the team's performance, building a high-caliber and engaged team with the skills and capabilities needed to deliver the required results.To be considered for this role you must be able to show where you were accountable for the strategic support, project management, and delivery of business transformation covering different business functions in commercial and operational environments. You will have a commercial mindset and will be responsible for proactively identifying cost savings and improvements in line with the business strategy.Any experience working in a regulated environment would be beneficial.Key skills and experienceAt least 1 year experience in Quality or Operation BPO Knowledge in Project ManagementExperience in Quality Control and Quality DevelopmentAbility to identify and drive improvements at different levelsExceptional communication and people skillsStakeholders management experienceMotivational and leadership abilitiesCost saving and realizationPro-active and able to create and develop networks across work centers and teamsAble to work without supervision to challenging deadlinesDemonstrated excellent data analysis skills with strong logical thinking mindset; ability to organize and analyze data in a structured manner to create operational reports Knowledge of Data Analytics including JavaScript and Power BI would be an advantage ResponsibilityFluent in English with strong, confident information delivery and better response from all Stakeholders Data analyst and automation, tech-based process maker Adoption of a hybrid working environment with Ai Quick in problem-solving and strong decision-making Consistency in the workflow and better control processExpert at diagnostics and a better connector who has a network to bring the right expertise and the right people in the room for resolution Good listener and analytical aptitude, balance unemotional logic and experienced emotional intelligence (intuition) Creativity, critical thinking, and values of diversity Developing and implementing quality control audit plans.Identifying testing parameters for products.Evaluating production stages and testing completed products' composition, appearance, and functionality.Assigning team members to quality audits and overseeing their work.Training employees on quality standards and procedures, aligning with global business transformation strategy.Ensuring that the work process complies with the standardized frameworkDocumenting defects and recommendations for improvement.Preparing and presenting quality audit reports to senior management.Keeping abreast of industry standards and regulations

Job description:Lead a team of workforce analysts and planners, providing guidance, coaching, and training to ensure effective workforce management practices.Collaborate with contact center managers, operations teams, and other stakeholders to understand business goals and develop workforce strategies that align with those goals.Forecast customer demand, call volumes, or operational needs based on historical data and trends.Create and manage employee schedules to ensure appropriate coverage during peak and non-peak times while considering employee preferences, labor laws, and business requirements.Monitor real-time call volumes, agent availability, and other operational metrics to make immediate adjustments to schedules and resources as needed.Analyze key performance indicators (KPIs) such as service levels, response times, and efficiency metrics to identify areas for improvement and optimization.Utilize data and analytics tools to make informed decisions related to staffing, scheduling, and resource allocation.Develop and maintain reports and dashboards to track workforce performance and communicate insights to stakeholders.Implement and enforce adherence to schedules and policies, addressing any deviations or performance issues.Identify opportunities for process improvement and automation to enhance efficiency and accuracy in workforce management processes.Stay updated on industry trends, best practices, and technology advancements in workforce management.Collaborate with IT and software vendors to ensure the effective use of workforce management tools and software.Manage and maintain accurate records of workforce-related data, including schedules, employee profiles, and performance metrics.Qualifications:Bachelor's degree in Business, Management, Operations, or a related field (or equivalent work experience).2 years of experience in workforce management, including experience in forecasting, scheduling, and real-time monitoring.Strong analytical skills with the ability to interpret data, trends, and metrics.Proficiency in workforce management software and tools.Excellent communication and interpersonal skills.Leadership and team management experience.Detail-oriented with the ability to handle complex scheduling scenarios.Strong problem-solving skills and the ability to make decisions under pressure.Knowledge of labor laws and regulations related to workforce scheduling and management.Ability to adapt to changing priorities and a fast-paced environment.

Responsibilities: Identify and evaluate potential suppliers, conducting negotiations to secure advantageous terms.Negotiate pricing, contracts, terms, and conditions with suppliers to achieve favorable agreements. Ensure that contracts comply with legal requirements and organizational policies.Execute the entire procurement process from requisition to delivery, ensuring efficiency and compliance.Identify opportunities for cost savings and execute strategies set out by the leadership team to reduce overall procurement expenses.Collaborate with relevant departments to establish and maintain quality standards for procured goods and services.Collaborate with internal stakeholders, including finance, legal, and operations, to complete duties as requested.Qualifications: Bachelor's degree in Business Administration, Supply Chain Management, or a related field; Master's degree or relevant certification is a plus.Strong English communication skills (B2-C1 CEFR Level).Proven experience in procurement.Strong negotiation and communication abilities.Good knowledge of procurement laws, regulations, and best practices.Analytical thinking skills.Familiarity with procurement software and tools.Strong organizational and time management skills.

Responsibilities: Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity.Develop and oversee the creation of high-level solution architecture, ensuring alignment with business goals, technical requirements, and industry best practices.Work closely with cross-functional teams, including development, infrastructure, and business units, to gather input, address concerns, and ensure a unified approach to solution design.Provide technical leadership and guidance to the team, ensuring that the proposed solutions are technically sound, scalable, and address the client's needs.Identify and assess potential risks associated with proposed solutions and develop strategies to mitigate these risks.Lead the development of prototypes or proof of concept to validate the feasibility and effectiveness of proposed solutions.Create and maintain detailed documentation of solution designs, including technical specifications, diagrams, and implementation plans.Collaborate with excellence teams and function experts to ensure that the solution design is implemented accurately and meets specified requirements.Effectively communicate complex technical concepts and solution designs to non-technical stakeholders, ensuring a clear understanding and alignment with business objectives. Stay updated on industry trends, emerging technologies, and best practices to continually enhance the efficiency and effectiveness of solution design processes. Collaborate with project managers to estimate resource requirements, contribute to budgeting processes, and ensure the efficient use of resources in solution design projects.Qualifications:Bachelor's or Master's degree in a relevant field such as Computer Science, Information Technology, Engineering, or a related discipline.Digital transformation and Process Automation project experience is a must5 years of experience in solution design, system architecture, or a related technical role.A strong background and expertise in relevant technologies, programming languages, and solution design methodologies.Minimum 2 years experience managing a solution design team or similar function in nature or leadership position, demonstrating the ability to lead and guide a team.Ability to lead and manage a team, providing technical guidance and fostering a collaborative and innovative work environment.Experience in project management methodologies to ensure successful planning, execution, and delivery of solution design projects.Skill in identifying and assessing risks associated with solution designs and developing strategies to mitigate them.Familiarity with budgeting processes and resource management to ensure efficient use of resources.

Company DescriptionDream Sporting Gear (DSG) is a Pune-based company that specializes in affordable riding safety gear, tailored for Indian riders. DSG's range of safety gear has been designed to cater to price-conscious riders without compromising on quality. DSG has been the sole associate to Alpinestars since October 2006, representing their premium riding safety gear across India. Role DescriptionThis is a full-time on-site role for a Graphic Designer. The Graphic Designer will be responsible for creating graphics, logo design, branding, and typography. The Graphic Designer will work closely with the Marketing team to develop visually appealing and compelling designs to promote our products.Collaborate with the marketing team to conceptualize and create engaging designs for print materials, including posters, flyers, brochures, and advertisements, that effectively promote our riding gear products.Design visually appealing packaging for our products, ensuring alignment with brand guidelines and appealing to our target audience.Produce eye-catching digital graphics for our website, social media platforms, email campaigns, and online advertisements to enhance our online presence and drive customer engagement.Stay updated on design trends and industry best practices to continually innovate and elevate the visual identity of Dream Sporting Gear.QualificationsGraphics and Graphic Design skillsExperience in Logo Design and BrandingStrong typographic skillsStrong attention to detail Proficiency in design software like Adobe Creative Suite (Photoshop, Illustrator, InDesign)Experience in the sports industry or with sports-related products is a plusBachelor's or Master's degree in Graphic Design or a related fieldProven experience as a graphic designer, with a strong portfolio showcasing a variety of design projects across print and digital mediums.Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other graphic design software.Understanding of design principles, typography, color theory, and layout techniques.Excellent creativity and artistic skills, with the ability to translate ideas into visually appealing designs.Join our team at Dream Sporting Gear and unleash your creativity to shape the visual identity of our brand! If you're passionate about design and sports, we want to hear from you. Apply now with your resume and portfolio showcasing your best work.

Our Company:ZF Steering Gear (INDIA) Ltd is a pioneer in Design, Manufacturing and Supply of Ball and Nut Integral Hydraulic Power & Worm and Roller Mechanical Steering Systems in India.What we are looking for:ZF Steering Gear (INDIA) Ltd is seeking to hire of an experienced Chartered Accountant (CA) with 7+ years of experience to Lead our Accounting team. As a Chartered Accountant and Department Head, you will play a key role in financial analysis, reporting, and compliances. This position offers an excellent opportunity for growth and professional development in a dynamic and innovative company. Key Accountabilities & Responsibilities:1.        Perform day-to-day accounting activities, including preparation and maintenance of financial records, ledgers, and journals in SAP.2.        Assist in the preparation of financial statements, reports, and budgets.3.        Conduct regular financial analysis, identify trends, and provide recommendations for improvement.4.        Ensure compliance with accounting principles, standards, and regulations.5.        Assist in the preparation and coordination of audits, both internal and external.6.        Assist in the development and implementation of financial policies and procedures.7.        Collaborate with cross-functional teams to support financial planning, budgeting, and forecasting activities.8.        Provide support in tax compliance, including the preparation and filing of tax returns.9.        Monitor and reconcile financial transactions and bank statements.10.     Support the implementation and maintenance of accounting software and systems.11.     Conduct periodic internal reviews to identify risks and ensure adherence to internal controls.12.     Assist in special projects and initiatives as assigned by senior management.Qualifications and Requirements:·      Chartered Accountant (CA) qualification.·        at least 3 years of experience in a similar role, preferably in a manufacturing industry.·        Excellent knowledge in SAP·        Excellent knowledge of accounting principles, standards, and practices.·        Excellent Knowledge of tax regulations and compliance is an advantage.·        Great familiarity with financial analysis and reporting.·        Proficiency in using accounting software and MS Office applications.·        Strong analytical and problem-solving skills.·        Attention to detail and accuracy in financial data management.·        Ability to work independently and collaboratively in a team environment.·        Excellent verbal and written communication skills.·        Strong time management and organizational skills.·        Ability to adapt to changing priorities and meet deadlines.  Why ZF Steering Gear (INDIA) Ltd?We are an exceptional and talented team who believe in company vision and share common values. Our passion and enthusiasm are contagious, and they have helped us attract great talent, partners, and clients. If you want to be part of a dynamic and growing organization then you are the candidate, we are looking for!We thank all the candidates for their interest ZF Steering Gear (INDIA) Ltd, however only selected candidates will be contacted.Benefits:•             We are innovative and dynamic company•             We offer learning opportunities enabling professional growth•             You will have room to grow your career•             You may take pride in being a part of the best team in the industryZF Steering Gear (INDIA) Ltd. is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable laws and regulations.