31 MAVEN WORKFORCE USA JOBS

We are Plumber Marketing USA. Helping plumbers thrive since 2012. Did you know that 86% of consumers read reviews for local plumbing businesses? And did you know that consumers spend most when they call from search to make a purchase? On average, consumers spend anywhere from $84 to $4,589 when they convert on a call placed after a search. If you are not yet equipped to properly market your business online, your plumbing business will lose the chance to be recognized in the industry, and in return, you will never be able to compete with the other plumbing businesses out there. Plumber Marketing USA is on a mission to focus on what’s right for your target market, which happens to be what’s right for your business too. We are recognized as one of the experienced digital marketing experts for plumbers. We’ve helped over 100 plumbing companies dominate the market through our proven lead magnet formula. More than just a digital marketing agency for plumbers, we are also experts in helping businesses craft great customer experiences to get customer referrals and gain customer loyalty.

The Role

Job Title: Senior SEO Specialist

Department: SEO

Reports To: SEO Director

Position Overview: 

As a Senior SEO Specialist, you will be responsible for developing and implementing local SEO strategies that drive traffic, increase rankings, and improve conversions for our clients. You’ll collaborate with content, web development, and the SEO Director to ensure best practices and cutting-edge tactics are in place. This role requires a deep understanding of technical SEO, on-page and off-page optimization, local SEO, and analytics.

Key Responsibilities:

• Conduct comprehensive audits of existing clients’ website/SEO performance, and execute on those findings. 
• Optimize website structure, metadata, and content to enhance search engine rankings for existing clients.
• Implement and refine local SEO strategies for clients.
• Conduct comprehensive research of new clients’ existing SEO marketing assets (website, backlinks, citations, listing sites, etc.) to inform on their new SEO strategy during onboarding.
• Determine site structure and ideal service pages for new clients based on audits of their existing website structure and performance
• Optimize content written by our copywriters while maintaining consistency in content structure and formatting to enhance user experience and search engine rankings.
• Manage and inform on link-building strategies and outreach initiatives.
• Stay updated on algorithm changes and industry trends to adjust strategies accordingly.

Ideal Profile

Qualifications and Skills:

• In-depth Knowledge of on-page SEO best practices, including keyword placement, content formatting, and internal linking.
• Strong skills in content writing, with the ability to make minor to medium changes in content both for search engines and the reader. 
• Experience running comprehensive audits, including technical, content performance, site structure, etc. 
• Experience managing and optimizing Google Business profiles.
• Experience using Google Search Console, GA4, SEMrush, Screaming Frog, and more to gather data to inform on SEO strategies. 
• Strong attention to detail with the ability to follow structured guidelines and implement strategic plans…
• Excellent written and verbal communication skills

Experience:

• Minimum 3 years of experience in an SEO specialist or similar role.
• Strong experience in local SEO preferred
• Experience managing a small team preferred
• Experience working for a marketing agency preferred

Working Hours:

8:00 am to 5:00 pm Central Standard Time

What's on Offer?

• Strong opportunities to progress your career
• Fantastic work culture
• Flexible working options

We are Plumber Marketing USA. Helping plumbers thrive since 2012. Did you know that 86% of consumers read reviews for local plumbing businesses? And did you know that consumers spend most when they call from search to make a purchase? On average, consumers spend anywhere from $84 to $4,589 when they convert on a call placed after a search. If you are not yet equipped to properly market your business online, your plumbing business will lose the chance to be recognized in the industry, and in return, you will never be able to compete with the other plumbing businesses out there. Plumber Marketing USA is on a mission to focus on what’s right for your target market, which happens to be what’s right for your business too. We are recognized as one of the experienced digital marketing experts for plumbers. We’ve helped over 100 plumbing companies dominate the market through our proven lead magnet formula. More than just a digital marketing agency for plumbers, we are also experts in helping businesses craft great customer experiences to get customer referrals and gain customer loyalty.

The Role

Job Title: Senior SEO Specialist

Department: SEO

Reports To: SEO Director

Position Overview: 

As a Senior SEO Specialist, you will be responsible for developing and implementing local SEO strategies that drive traffic, increase rankings, and improve conversions for our clients. You’ll collaborate with content, web development, and the SEO Director to ensure best practices and cutting-edge tactics are in place. This role requires a deep understanding of technical SEO, on-page and off-page optimization, local SEO, and analytics.

Key Responsibilities:

• Conduct comprehensive audits of existing clients’ website/SEO performance, and execute on those findings. 
• Optimize website structure, metadata, and content to enhance search engine rankings for existing clients.
• Implement and refine local SEO strategies for clients.
• Conduct comprehensive research of new clients’ existing SEO marketing assets (website, backlinks, citations, listing sites, etc.) to inform on their new SEO strategy during onboarding.
• Determine site structure and ideal service pages for new clients based on audits of their existing website structure and performance
• Optimize content written by our copywriters while maintaining consistency in content structure and formatting to enhance user experience and search engine rankings.
• Manage and inform on link-building strategies and outreach initiatives.
• Stay updated on algorithm changes and industry trends to adjust strategies accordingly.

Ideal Profile

Qualifications and Skills:

• In-depth Knowledge of on-page SEO best practices, including keyword placement, content formatting, and internal linking.
• Strong skills in content writing, with the ability to make minor to medium changes in content both for search engines and the reader. 
• Experience running comprehensive audits, including technical, content performance, site structure, etc. 
• Experience managing and optimizing Google Business profiles.
• Experience using Google Search Console, GA4, SEMrush, Screaming Frog, and more to gather data to inform on SEO strategies. 
• Strong attention to detail with the ability to follow structured guidelines and implement strategic plans…
• Excellent written and verbal communication skills

Experience:

• Minimum 3 years of experience in an SEO specialist or similar role.
• Strong experience in local SEO preferred
• Experience managing a small team preferred
• Experience working for a marketing agency preferred

Working Hours:

8:00 am to 5:00 pm Central Standard Time

What's on Offer?

• Strong opportunities to progress your career
• Fantastic work culture
• Flexible working options

We are Plumber Marketing USA. Helping plumbers thrive since 2012. Did you know that 86% of consumers read reviews for local plumbing businesses? And did you know that consumers spend most when they call from search to make a purchase? On average, consumers spend anywhere from $84 to $4,589 when they convert on a call placed after a search. If you are not yet equipped to properly market your business online, your plumbing business will lose the chance to be recognized in the industry, and in return, you will never be able to compete with the other plumbing businesses out there. Plumber Marketing USA is on a mission to focus on what’s right for your target market, which happens to be what’s right for your business too. We are recognized as one of the experienced digital marketing experts for plumbers. We’ve helped over 100 plumbing companies dominate the market through our proven lead magnet formula. More than just a digital marketing agency for plumbers, we are also experts in helping businesses craft great customer experiences to get customer referrals and gain customer loyalty.

The Role

Job Title: Senior SEO Specialist

Department: SEO

Reports To: SEO Director

Position Overview: 

As a Senior SEO Specialist, you will be responsible for developing and implementing local SEO strategies that drive traffic, increase rankings, and improve conversions for our clients. You’ll collaborate with content, web development, and the SEO Director to ensure best practices and cutting-edge tactics are in place. This role requires a deep understanding of technical SEO, on-page and off-page optimization, local SEO, and analytics.

Key Responsibilities:

• Conduct comprehensive audits of existing clients’ website/SEO performance, and execute on those findings. 
• Optimize website structure, metadata, and content to enhance search engine rankings for existing clients.
• Implement and refine local SEO strategies for clients.
• Conduct comprehensive research of new clients’ existing SEO marketing assets (website, backlinks, citations, listing sites, etc.) to inform on their new SEO strategy during onboarding.
• Determine site structure and ideal service pages for new clients based on audits of their existing website structure and performance
• Optimize content written by our copywriters while maintaining consistency in content structure and formatting to enhance user experience and search engine rankings.
• Manage and inform on link-building strategies and outreach initiatives.
• Stay updated on algorithm changes and industry trends to adjust strategies accordingly.

Ideal Profile

Qualifications and Skills:

• In-depth Knowledge of on-page SEO best practices, including keyword placement, content formatting, and internal linking.
• Strong skills in content writing, with the ability to make minor to medium changes in content both for search engines and the reader. 
• Experience running comprehensive audits, including technical, content performance, site structure, etc. 
• Experience managing and optimizing Google Business profiles.
• Experience using Google Search Console, GA4, SEMrush, Screaming Frog, and more to gather data to inform on SEO strategies. 
• Strong attention to detail with the ability to follow structured guidelines and implement strategic plans…
• Excellent written and verbal communication skills

Experience:

• Minimum 3 years of experience in an SEO specialist or similar role.
• Strong experience in local SEO preferred
• Experience managing a small team preferred
• Experience working for a marketing agency preferred

Working Hours:

8:00 am to 5:00 pm Central Standard Time

What's on Offer?

• Strong opportunities to progress your career
• Fantastic work culture
• Flexible working options

We are Plumber Marketing USA. Helping plumbers thrive since 2012. Did you know that 86% of consumers read reviews for local plumbing businesses? And did you know that consumers spend most when they call from search to make a purchase? On average, consumers spend anywhere from $84 to $4,589 when they convert on a call placed after a search. If you are not yet equipped to properly market your business online, your plumbing business will lose the chance to be recognized in the industry, and in return, you will never be able to compete with the other plumbing businesses out there. Plumber Marketing USA is on a mission to focus on what’s right for your target market, which happens to be what’s right for your business too. We are recognized as one of the experienced digital marketing experts for plumbers. We’ve helped over 100 plumbing companies dominate the market through our proven lead magnet formula. More than just a digital marketing agency for plumbers, we are also experts in helping businesses craft great customer experiences to get customer referrals and gain customer loyalty.

The Role

Job Purpose:

The Social Media & Video Content Manager is responsible for leading daily content execution across Facebook, Instagram, and YouTube. This includes scripting and editing both short-form and long-form video content, writing scroll-stopping hooks and CTAs, engaging with communities, and implementing growth strategies. The ideal candidate is highly creative, fluent in platform trends, and takes ownership of content that drives performance and engagement.

Key Responsibilities:

Video Content Strategy & Production:

• Write scripts and plan content using trends, audience research, and marketing goals.
• Edit high-converting videos using Descript or similar tools (CapCut, Adobe Premiere, etc.).
• Produce both short-form (Reels, Shorts) and long-form (YouTube) content with clear hooks, storytelling, and CTAs.

Social Media Growth & Execution:

• Own publishing and scheduling across Facebook, Instagram, and YouTube.
• Optimize content strategy by platform based on insights and algorithmic behavior.
• Stay current with trends, competitor strategies, and best practices.

Community Engagement:

• Respond to comments and DMs to foster trust and engagement.
• Monitor audience sentiment and escalate feedback as needed.
• Represent the brand voice consistently and professionally across platforms.

Copywriting & Messaging:

• Write captions, headlines, hooks, CTAs, and social media posts that resonate with our audience.
• Craft clear, concise, and persuasive copy for social campaigns, video scripts, and community engagement.
• Collaborate with the team to maintain a consistent voice across all content.

Performance Tracking & Iteration:

• Track post and channel performance using built-in analytics and reporting tools.
• Identify patterns and adjust content accordingly to improve reach and engagement.
• Share weekly updates and suggestions for continuous growth.

Collaboration & Culture:

• Communicate clearly with internal team members and occasional clients.
• Contribute ideas and solutions proactively — no micromanagement required.

Align work with our core values: Change, Excellence, Integrity, Ownership, and Teamwork.

Ideal Profile

Qualifications and Skills:

• 3+ years managing social media accounts with measurable growth results.
• Strong video editing and scripting background (Descript, CapCut, Adobe Premiere, etc.).
• Demonstrated ability to write clear, engaging copy (hooks, captions, CTAs).
• Deep understanding of Facebook, Instagram, and YouTube ecosystems.
• Self-starter with excellent communication and time management.
• Comfortable in a fast-paced agency environment with shifting priorities.

Bonus Skills:

• Experience with YouTube channel optimization and community building.
• Familiarity with tools like Go High Level or content automation platforms.
• Background in digital marketing, paid ads, or direct-response strategy.

Remote Work and Equipment Requirements:

This is a remote position. Candidate must have access to a reliable computer, high-speed internet, webcam, and microphone for virtual meetings.

• Working Hours:Monday to Friday, 8:00 AM – 5:00 PM Central Standard Time (CST)

Performance Metrics and KPIs:

Content Quality & Consistency:

• Weekly output of engaging, high-quality short-form videos and graphics

Ad Campaign Performance:

• Engagement, click-through, and conversion metrics from paid campaigns

Copywriting Effectiveness:

• Conversion rates and engagement from ad copy performance

Publishing Deadlines:

• Adherence to posting schedules without oversight

CRM & Automation Efficiency:

• Timely follow-ups, workflow accuracy, and client engagement

Creative Initiative:

• Contribution of new content ideas, proactive campaign adjustments, and process improvements

What's on Offer?

• Fantastic work culture
• Flexible working options
• Opportunity to make a positive impact

We are Plumber Marketing USA. Helping plumbers thrive since 2012. Did you know that 86% of consumers read reviews for local plumbing businesses? And did you know that consumers spend most when they call from search to make a purchase? On average, consumers spend anywhere from $84 to $4,589 when they convert on a call placed after a search. If you are not yet equipped to properly market your business online, your plumbing business will lose the chance to be recognized in the industry, and in return, you will never be able to compete with the other plumbing businesses out there. Plumber Marketing USA is on a mission to focus on what’s right for your target market, which happens to be what’s right for your business too. We are recognized as one of the experienced digital marketing experts for plumbers. We’ve helped over 100 plumbing companies dominate the market through our proven lead magnet formula. More than just a digital marketing agency for plumbers, we are also experts in helping businesses craft great customer experiences to get customer referrals and gain customer loyalty.

The Role

Job Purpose:

The Social Media & Video Content Manager is responsible for leading daily content execution across Facebook, Instagram, and YouTube. This includes scripting and editing both short-form and long-form video content, writing scroll-stopping hooks and CTAs, engaging with communities, and implementing growth strategies. The ideal candidate is highly creative, fluent in platform trends, and takes ownership of content that drives performance and engagement.

Key Responsibilities:

Video Content Strategy & Production:

• Write scripts and plan content using trends, audience research, and marketing goals.
• Edit high-converting videos using Descript or similar tools (CapCut, Adobe Premiere, etc.).
• Produce both short-form (Reels, Shorts) and long-form (YouTube) content with clear hooks, storytelling, and CTAs.

Social Media Growth & Execution:

• Own publishing and scheduling across Facebook, Instagram, and YouTube.
• Optimize content strategy by platform based on insights and algorithmic behavior.
• Stay current with trends, competitor strategies, and best practices.

Community Engagement:

• Respond to comments and DMs to foster trust and engagement.
• Monitor audience sentiment and escalate feedback as needed.
• Represent the brand voice consistently and professionally across platforms.

Copywriting & Messaging:

• Write captions, headlines, hooks, CTAs, and social media posts that resonate with our audience.
• Craft clear, concise, and persuasive copy for social campaigns, video scripts, and community engagement.
• Collaborate with the team to maintain a consistent voice across all content.

Performance Tracking & Iteration:

• Track post and channel performance using built-in analytics and reporting tools.
• Identify patterns and adjust content accordingly to improve reach and engagement.
• Share weekly updates and suggestions for continuous growth.

Collaboration & Culture:

• Communicate clearly with internal team members and occasional clients.
• Contribute ideas and solutions proactively — no micromanagement required.

Align work with our core values: Change, Excellence, Integrity, Ownership, and Teamwork.

Ideal Profile

Qualifications and Skills:

• 3+ years managing social media accounts with measurable growth results.
• Strong video editing and scripting background (Descript, CapCut, Adobe Premiere, etc.).
• Demonstrated ability to write clear, engaging copy (hooks, captions, CTAs).
• Deep understanding of Facebook, Instagram, and YouTube ecosystems.
• Self-starter with excellent communication and time management.
• Comfortable in a fast-paced agency environment with shifting priorities.

Bonus Skills:

• Experience with YouTube channel optimization and community building.
• Familiarity with tools like Go High Level or content automation platforms.
• Background in digital marketing, paid ads, or direct-response strategy.

Remote Work and Equipment Requirements:

This is a remote position. Candidate must have access to a reliable computer, high-speed internet, webcam, and microphone for virtual meetings.

• Working Hours:Monday to Friday, 8:00 AM – 5:00 PM Central Standard Time (CST)

Performance Metrics and KPIs:

Content Quality & Consistency:

• Weekly output of engaging, high-quality short-form videos and graphics

Ad Campaign Performance:

• Engagement, click-through, and conversion metrics from paid campaigns

Copywriting Effectiveness:

• Conversion rates and engagement from ad copy performance

Publishing Deadlines:

• Adherence to posting schedules without oversight

CRM & Automation Efficiency:

• Timely follow-ups, workflow accuracy, and client engagement

Creative Initiative:

• Contribution of new content ideas, proactive campaign adjustments, and process improvements

What's on Offer?

• Fantastic work culture
• Flexible working options
• Opportunity to make a positive impact

Job Description

Responsibilities:

• Participate in Team activities, Design discussions, Stand up meetings and planning Reviews with team.

• Participate in requirement meetings and fully understand/document the needs of the Business owners and stakeholders

• Responsible for multiple applications and involved in the analysis, design, development, testing, deployment & support of the ODM .Net based applications

• Serves as the .Net and SharePoint SME, ensures adoption and adherence to solution best- practices.

• Conduct and/or participate in solution design reviews to verify that design meets quality standards and functional/technical requirements.

• Implement all aspects of application development – coding, caching mechanisms, security, encryption, state management, error logging, debugging, scalability, code reviews, workflow automation, UI/UX design, documentation, and testing.

• Diagnose system defects and trace problematic system behavior to the origin source code.

• Use documented best practices to ensure systems are developed in a consistent manner that will allow for high performance and scalability.

• Create Solution Job-Aids/How-To Guides, mentor/train State staff

• Work with vendors (State or external resources) in tuning and optimizing solution performance and improving reliability.

• Establish priorities & follow through on projects, paying close attention to detail with minimal supervision.

• Perform other duties as assigned. 

REQUIRED Skill Sets:

•  Developer experience using front-end application code utilizing modern web development technologies like HTML5, CSS, Java script, JQuery, Bootstrap and front-end development framework like Knockout.

• Experience with .Net Framework including Microsoft C#/.Net Framework.

• MS-SharePoint development experience (MS-SharePoint 2016, MS-SharePoint 2013 Application/Solution development).

• Experience using Relational databases like MS SQL Server/Oracle using ORMs, writing queries & stored procedures.

• Experience delivering SOA solutions by integrating applications and services (any combination of: WSDL/Schema/SOAP/REST).

• Experience working with and/or leading project development teams.

• Experience with Microsoft TFS and Application Configuration.

• Experience with SCRUM/Agile Development practices.

• Experience building & setup of development environments and management of IIS web server.

• Development experience using SharePoint Designer, Nintex Workflow, and InfoPath technologies.

• O365/SharePoint Online site design, creation, development and administration experience.

• Required excellent written and oral communication skills with technical and business teams.

• Required ability to propose, document, and implement software project lifecycle solutions (software and documentation).

• Effective team player in a fast paced and rapid delivery environment.

Job Description

Summary: Client is looking for a Senior Business Analyst to support the implementation of the ServiceNow platform. They are looking for a traditional Business Analyst who can support the Product Owner with user story creation and facilitate the completion of features by collaborating with stakeholders and technical teams. Client has completed the implementation of ServiceNow’s Customer Service Module and will be implementing the ITSM module next. 

Required

• Bachelor’s degree and 5+ years of experience as a Business Analyst (In lieu of a bachelor's degree, plus 4 years of experience)

• Experience implementing ServiceNow with a strong understanding of Web Service architecture for ServiceNow integrations.

• Experience with any workflow mapping tools (prefer Visio but would consider others such as Lucid Chart, Miro, etc.)

• Experience with any SAAS Reporting tools (FEP uses Tableau and Cognos, Power BI, and other similar tools should be considered as well)

• Healthcare payer industry experience

Nice to have:

• Experience with MS Visio

• Any Agile-related certifications

• Experience with ServiceNow ITSM or Customer Service modules.

Summary: CareFirst is looking for a ServiceNow Business Consultant to oversee the enterprise-wide implementation of ServiceNow. This resource will lead and provide strategic oversight for a new ServiceNow implementation, guiding it from early deployment through long-term maintenance and enhancement. The consultant will ensure alignment with industry standards, manage vendor relationships with the ServiceNow implementation vendor, making sure the implementation aligns with the business needs, and drive accountability across internal and external stakeholders. This includes interpreting business objectives to develop a roadmap, influencing decision-making, escalating issues when needed, and maintaining implementation integrity. The role requires working closely with sponsors and being supported by project managers and technical SMEs to ensure successful delivery.

Required

• 10 – 15 years of IT experience

• 6+ years of experience in ServiceNow ownership and implementation (experience on implementation of ServiceNow from scratch, OR experience in expanding ServiceNow from a small offering to an enterprise-wide offering).

• Experience working with internal business teams and implementing vendors to develop a roadmap or strategic plan and drive decision making, escalate, or push back demands.

• Strong ITIL background with deep understanding of ITSM best practices

• Experience in integrating multiple instances of ServiceNow and understanding web service architecture

Nice to have:

• Prior experience in implementing ServiceNow ITSM or Demand Management module.

• ServiceNow CIS (Certified Implementation Specialist) 

• 10 years of IT experience

• 5 years as a Scrum Master

• Healthcare payer industry experience

• Strong background in data-related projects

• AWS migration project experience

• Expertise in Data Analytics and Big Data

Knowledge, Skills, and Abilities (KSAs):

• Lean Agile Methodologies:

  • Advanced knowledge of Lean-Agile values, principles, and practices

  • Strong experience with frameworks such as Scrum and Kanban

  • Expertise in scaling frameworks, particularly SAFe

• Technical & Analytical Skills:

  • Proficiency in data organization, metric creation, reporting, and dashboard development

  • Experience with DevOps and test automation practices

  • Strong data analytics and Big Data capabilities

• Project & Product Management:

  • Demonstrated accountability for program success

  • In-depth knowledge of Product Ownership practices

• Communication & Leadership:

  • Excellent written and verbal communication skills

  • Ability to drive organizational change across levels

  • Skilled at managing conflict and building consensus

  • Self-starter with the ability to prioritize tasks and meet multiple deadlines

• Tools & Technologies:

  • Proficient in Microsoft Office Suite and standard Agile tools

Qualifications:

·         Proven experience in project management, specifically in managing technical debt.

·         Excellent verbal and written communication skills to effectively collaborate with teams and stakeholders.

·         Strong problem-solving abilities to identify, analyze, and resolve technical issues.

·         Leadership experience in managing cross-functional teams.

·         Risk management skills in identifying and mitigating risks associated with technical debt.

Required Skills

• Previous experience in retirement of Mainframe Technologies as a Project Manager  

• 10 years' experience managing IT projects

• 5 years' in software development, systems architecture, IT infrastructure and troubleshooting

• Proficiency in methodologies like Agile, Scrum, and Waterfall

Preferred Skills

• State government experience as a PM for the retirement of Mainframe Technologies

• ScrumMaster

• GIAC Project Manager or Technical Project Management

About the Role

The Agile Project Manager / Scrum Master is a key leadership role within our organization, responsible for guiding and supporting multiple Agile teams to deliver high-quality software solutions. This hybrid, contract position is based in the metro Atlanta area and requires a candidate who is local and able to work in a flexible environment. Reporting to the PMO or DevOps Office Director, the role involves overseeing 2-3 Agile teams, ensuring adherence to Agile best practices, and facilitating the entire Software Development Life Cycle (SDLC). The individual will act as a coach, mentor, and facilitator, fostering a collaborative environment that encourages continuous improvement, iterative development, and rapid feedback. The role also involves coordinating with technical managers, stakeholders, and team members to ensure project goals are met efficiently and effectively, while maintaining transparency through regular status updates. The ideal candidate will have a strong understanding of Agile methodologies, excellent leadership skills, and the ability to motivate teams to overcome obstacles and improve processes. This position plays a vital role in organizational Agile adoption and ensuring that development efforts align with strategic objectives.

Responsibility

• Lead and manage 2-3 Agile teams supporting multiple projects or one large project
• Ensure Agile best practices are followed across teams
• Facilitate Agile ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives
• Coordinate SDLC activities including requirements analysis, planning, design, development, testing, deployment, and maintenance
• Mentor and coach team members to improve Agile maturity and processes
• Support organizational Agile adoption initiatives
• Remove barriers and obstacles hindering team progress
• Collaborate with technical managers and stakeholders to align project goals
• Provide regular project status updates to leadership and stakeholders
• Organize development into iterative cycles to enable flexibility and continuous feedback
• Promote a culture of continuous improvement and high-quality delivery

Qualifications

• Proven experience managing Agile projects and teams
• Strong knowledge of Scrum, Kanban, and other Agile frameworks
• Excellent leadership, facilitation, and communication skills
• Experience with SDLC processes and tools
• Ability to mentor and motivate teams
• Strong organizational and problem-solving skills
• Experience working in a hybrid work environment

Job Summary:

Under general supervision, designs, codes, tests, modifies and debugs computer software. Researches and analyzes program or systems problems and develops program documentation. Translates business requirements into development activities in secure and maintainable code.  This is a .NET developer position.

Qualifications:

Bachelor's degree from an accredited college or university with coursework in computer science or management information systems AND Two years of related experience.

Under general supervision, designs, codes, tests, modifies and debugs computer software.

Required Skills & Qualifications:

• Bachelor’s degree in Statistics, Mathematics, Computer Science, Economics, or a related field.

• Proficiency in data analysis tools such as SQL, Python, R, or Excel.

• Experience with data visualization tools like Tableau, Power BI, or Google Data Studio.

• Strong analytical and problem-solving skills.

• Excellent communication and presentation abilities.

• Ability to work independently and in a team-oriented environment.

• Attention to detail and a strong understanding of data governance principles.

Preferred Qualifications:

•   Experience in machine learning, predictive modeling, or statistical analysis.

• Knowledge of database management and ETL (Extract, Transform, Load) processes.

• Familiarity with cloud platforms such as AWS, Google Cloud, or Azure.

• At least two of the following Operating System training/certifications preferred: Microsoft Certified System Administration; Engineer training/certifications; Microsoft Certified Solution Expert. Current Unix/Linux Operating System training/certifications.

• At least ten years of computer systems analyst/network administrator experience.

• 5+ years working with cloud-based platforms (Azure, AWS, Google Cloud, etc.) in an enterprise environment

• 7+ years software engineering experience in a team-based environment Advanced experience integrating legacy platforms and applications with cloud-based systems

• Advanced experience with integrating SaaS providers and working in a multivendor integrated environment

• Advanced experience with Web Services, API, REST, RPC

• Advanced knowledge of cloud-based platforms Azure, AWS, Google Cloud, etc.

• Strong Understanding of advanced networking concepts, virtualization, and cloud security

• Advanced experience with deploying, managing, operating and monitoring of applications in scalable (Containers, Kubernetes, and Automation tools.), highly available and fault tolerant data centers (both on premise and hosted)

• Advanced experience learning, sharing, and implementing best practices with the ability to define operational processes, implement DevOps, deployment checklists, etc.

Day-to-Day Responsibilities include:

•           Organizes, manages, and directs project team tasks and assures the proper application of PMO standards, tools, and methodologies in project    work.

•           Develops the project plan.

•           Supervises and manages the project Stakeholders, the project team and project communications.

•           Manages project risks, issues, and changes.

•           Oversees and manages the project schedule and project budget.

•           Manages conflicts and ensures successful project delivery.

About the Role

The Autism Data Abstraction Specialist plays a vital role in supporting autism surveillance and research initiatives by accurately abstracting medical and educational records of children reported with autism or suspected of autism. This remote position involves working with electronic medical records, education records, and REDCap databases to gather essential data. The specialist collaborates closely with program staff, healthcare providers, and public health agencies to ensure data accuracy, completeness, and timely submission. Additionally, the role includes developing educational materials, maintaining contact lists, and assisting in larger-scale autism-related projects. The specialist serves as a key educational resource to the public, healthcare providers, and birthing facilities, helping to increase awareness and understanding of autism spectrum disorder. The position requires strong organizational skills, attention to detail, and the ability to work independently while maintaining effective communication with team members and stakeholders.

Responsibility

• Complete medical chart abstractions for children reported to the ADDM network using REDCap and electronic records.
• Collaborate with ADDM program staff on initiatives, development, and funding opportunities.
• Participate actively in all ADDM meetings and calls.
• Coordinate with other IDOH programs on autism-related projects and initiatives.
• Develop and update educational materials and webpage content related to autism.
• Maintain and update hospital contact lists for record requests and remote access.
• Update and manage internal documents and protocols for the ADDM project.
• Triage public inquiries and concerns, directing them to appropriate staff members.

Qualifications

• Bachelor’s degree in Public Health, Healthcare Administration, or related field.
• Experience with medical record abstraction or data collection.
• Strong organizational and communication skills.
• Proficiency in electronic health records and data management tools.
• Ability to work independently in a remote setting.
• Knowledge of autism spectrum disorder and related healthcare systems is preferred.

• Develop and Implement cloud migration, modernization, and multi-cloud acumen to craft highly scalable, flexible and resilient cloud architectures that solve customer business problems and accelerate the adoption of AWS services.

• Serve as a technical expert in AWS, supporting customers with complex commercial and technical challenges

• Lead cross-functional, cross-organization initiatives that drive thought leadership on multi-cloud and AWS migration scenarios.

• Broad technology experience across AWS cloud architecture, applications development, relational databases, NoSQL databases, analytics, machine learning, networking, security, storage, DevOps, containers, serverless, CI/CD, cloud migrations, or IT transformations.

• Strong problem-solving skills. Demonstrated ability to analyze problems, develop actionable tactical plans quickly, up-level the insights to strategy.

Responsibilities: 

This role manages all aspects of the CMS and EDE Partner-related coordination and activities, including the annual partner Operational Readiness Reviews (ORRs), change management, system testing, insurance carrier backend processes, and partner compliance reviews.

The responsibilities of this role include, but are not limited to the following:

Program Operations

•        Support the annual partner application process including application updates, reviews,           and approvals.

•        Support the technical implementation of the program for partners for Open Enrollment (OE) 2026 go-live on November 1, 2026, and ongoing.

•        Support the annual partner ORRs with support from the Eligibility and Policy Manager and the Information Security Officer.

•        Manage the review and approval of partner consumer QHP applications and technical change requests with support from other SBE staff as              needed.

•        Facilitate communication between internal teams, partners, and CMS, acting as the point of contact for project-related inquiries.

•        Maintain detailed records of the partner application process, ORR status, and CMS change requests.

•        Generate regular project status reports and provide updates to senior management on progress, challenges, and solutions.

•        Coordinate reviews and approvals of partner applications, ensuring all necessary documentation and approvals are in place.

•        Work closely with internal teams to manage communications and feedback during the application process.

•        Host regular coordination meetings with cross-functional teams (e.g., Legal, Policy, Operations) to ensure alignment and address any                        concerns during

•        the application cycle.

•        Monitor CMS changes to their Enhanced Direct Enrollment (EDE) program and SBE requirements and coordinate with the Eligibility and Policy

•        Manager to determine the impact and what changes will be adopted by Georgia Access.

•        Direct the required partner documentation updates (e.g., ORR materials, business requirements, technical requirements) and review updates

•        completed by the Partner Integration Analysts.

•        Monitor changes made by CMS to the Enhanced Direct Enrollment (EDE) program and provide feedback to leadership if the same changes              should be

•        adopted by Georgia Access.

•        Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility

•        Creating and maintaining comprehensive project documentation

•        Developing detailed project plan(s) and visual tools to track progress

•        Perform risk management to minimize project risks

•        Reporting and escalating to management as needed

•        Coordinating mitigation of project issues that arise

•        Participating in crafting and documenting appropriate responses to major business issues that arise and could significantly impact                              stakeholders 

Stakeholder Engagement

•        Serve as the main point of contact on behalf of the SBE for Center of Medicaid and Medicaid Services (CMS) and all EDE partners & Issuers

•        interactions, including program and technical questions, issues, and coordination with technical vendor(s).

•        Skilled in facilitating meetings, discussions, and brainstorming sessions to drive decisions and outcomes.

•        Meet regularly with the partners to communicate program and policy updates, technical progress, challenges, and mitigation strategies as                  necessary.

•        Meet with the Technology Director, SBE leadership, and partners to communicate technical program status, progress, timelines, challenges,              system

•        issues, and proposed mitigation strategies as needed.

•        Establishing and maintaining relationships with third parties/vendors and business partners

•        Managing relationships with internal clients and all stakeholders

Education & Years of Experience

• Bachelor’s degree and at least 6 years of relevant professional experience.

• Master's degree in a relevant field may be substituted for 2 years of experience.

Experience, Knowledge, & Skills

• Strong background in managing technology implementation projects.

• Proficient in project management software (e.g., Microsoft Project, Jira etc).

Job Description 

DOH-CMS-Administrative Asst - Support Plan Operations Manager - Could become temp to hire opportunity

DOH-CMS-Plan Operations Manager-Administrative Asst


WORK ENVIRONMENT:  Professional office

DRESS CODE:  Business Casual

CANDIDATE RESPONSIBILITIES:
*  Must have 1 year experience working in an administrative assistant in a professional office environment
*  Must have 1 year experience supporting executive management
*  Must have 2 years of customer service experience

SKILLS NEEDED:
*  Proficient in verbal and written communication
*  Excellent organization skills
*  Proficient in multitasking
*  Proficient in Excel, Word and PowerPoint

• Proficiency in data engineering programming languages (preferably Python, alternatively Scala or Java)

• Proficiency in at least one cluster computing frameworks (preferably Spark, alternatively Flink or Storm)

• Proficiency in at least one cloud data lakehouse platforms (preferably AWS data lake services or Databricks, alternatively Hadoop), at least one relational data stores (Postgres, Oracle or similar) and at least one NOSQL data stores (Cassandra, Dynamo, MongoDB or similar)

• Proficiency in at least one scheduling/orchestration tool (preferably Airflow, alternatively AWS Step Functions or similar)

• Proficiency with data structures, data serialization formats (JSON, AVRO, Protobuf, or similar), big-data storage formats (Parquet, Iceberg, or similar), data processing methodologies (batch, micro-batching, and stream), one or more data modelling techniques (Dimensional, Data Vault, Kimball, Inmon, etc.), Agile methodology (develop PI plans and roadmaps), TDD (or BDD) and CI/CD tools (Jenkins, Git,)

• Strong organizational, problem-solving and critical thinking skills; Strong documentation skills

Preferred skills:

• Experience using AWS Bedrock APIs

• Knowledge of Generative AI concepts (such as RAG, Vector embeddings, Model fine tuning, Agentic AI)

• Experience in IaC (preferably Terraform, alternatively AWS cloud formation)

About the Role

We are seeking a highly experienced Senior Recruitment Specialist to join our dynamic team, primarily focusing on manufacturing profiles within non-IT domains. The ideal candidate will be responsible for end-to-end recruitment processes, including sourcing, screening, interviewing, and onboarding candidates for various manufacturing roles. This role requires a proactive individual who can independently manage recruitment activities, build strong relationships with hiring managers, and ensure timely fulfillment of staffing needs. The Senior Recruitment Specialist will play a crucial role in attracting top talent, maintaining a talent pipeline, and contributing to the company's growth by ensuring the right candidates are placed in the right positions. The candidate should possess a deep understanding of manufacturing industry requirements and possess excellent communication and negotiation skills to effectively engage with candidates and stakeholders.

Responsibility

• Source and attract candidates through various channels including job portals, social media, and industry networks.
• Screen resumes and conduct initial interviews to assess candidate suitability.
• Coordinate and schedule interviews with hiring managers and candidates.
• Manage the entire recruitment lifecycle from requisition to onboarding.
• Build and maintain a strong talent pipeline for current and future hiring needs.
• Collaborate with department heads to understand specific role requirements and skill sets.
• Ensure compliance with company policies and employment laws during recruitment processes.
• Maintain accurate and up-to-date recruitment records and reports.
• Participate in employer branding initiatives to promote the company as an employer of choice.
• Provide a positive candidate experience throughout the recruitment process.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Proven experience of 4-8 years in recruitment, preferably in manufacturing or non-IT domains.
• Strong understanding of manufacturing industry roles and skill requirements.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work independently and manage multiple requisitions simultaneously.
• Familiarity with ATS and other recruitment tools.

About the Role

As a SAP Hybris Developer, you will be responsible for developing and maintaining backend technologies within the SAP Hybris platform. You will work closely with cross-functional teams to design, develop, and implement solutions that meet business requirements. This role requires a strong understanding of SAP Hybris architecture and the ability to troubleshoot and optimize performance.

Responsibility

• Develop and customize SAP Hybris applications using backend technologies
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions
• Perform unit testing and debugging to ensure the quality and stability of the applications
• Optimize performance and scalability of SAP Hybris applications
• Stay updated on the latest SAP Hybris trends and technologies

Qualifications

• Bachelor's degree in Computer Science or related field
• 4-12 years of experience in SAP Hybris development
• Strong knowledge of backend technologies such as Java, Spring, and Hibernate
• Experience with SAP Hybris Commerce Suite
• Excellent problem-solving and analytical skills