Job Description : Senior ServiceNow CMDB Developer (Discovery Experience Required). Position : Senior ServiceNow CMDB Developer. Location : Remote. Job Type : Full-time. Experience : 5+ years of relevant experience. Job Overview : We are seeking a highly skilled and experienced Senior ServiceNow CMDB (Configuration Management Database) Developer with a strong background in ServiceNow Discovery. The ideal candidate will play a key role in the design, implementation, and maintenance of the CMDB within the ServiceNow platform, ensuring data accuracy and supporting IT service management processes. This position involves collaboration with cross-functional teams to optimize configuration management and drive automation through ServiceNow Discovery. Key Responsibilities : CMDB Development & Management : - Design, develop, and maintain the ServiceNow CMDB to support IT service management (ITSM) processes. - Ensure accurate configuration data through automated discovery, reconciliation, and manual updates. - Develop workflows, scripts, and automation rules to support CMDB data integrity and lifecycle management. - Collaborate with infrastructure and application teams to define and maintain configuration items (CIs) and their relationships. ServiceNow Discovery Implementation : - Lead the deployment, configuration, and optimization of ServiceNow Discovery to identify and track IT infrastructure assets across cloud and on-premises environments. - Ensure accurate discovery of hardware, software, network, and cloud resources, and maintain their relationships within the CMDB. - Troubleshoot and resolve issues related to Discovery probes, sensors, and patterns. Process Improvement & Governance : - Define and enforce CMDB governance policies and standards to maintain data quality and compliance. - Work closely with the ITSM, change management, and operations teams to integrate CMDB processes with broader ITIL practices. - Provide recommendations for continuous improvement in configuration and discovery processes. Customization & Integration : - Customize ServiceNow CMDB and Discovery modules, including the creation of custom scripts, business rules, and UI policies. - Integrate ServiceNow CMDB with external systems for asset and configuration data ingestion. Reporting & Analytics : - Develop CMDB-related reports and dashboards to provide visibility into configuration data, dependencies, and asset health. - Analyze and resolve data discrepancies within the CMDB and Discovery results. Qualifications : - Education : Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience. Experience : - 5+ years of experience in ServiceNow development with a focus on CMDB and Discovery. - Strong understanding of ITIL processes, especially Configuration Management. - Proven experience with ServiceNow Discovery, including probe and sensor customization, pattern creation, and troubleshooting. Skills & Competencies : - Proficiency in ServiceNow platform development, including scripting (JavaScript), workflows, UI actions, and business rules. - Hands-on experience with the ServiceNow Discovery module, including cloud discovery (AWS, Azure, GCP) and network discovery. - Experience with MID server configuration, management, and troubleshooting. - Strong analytical skills to interpret configuration data and resolve data discrepancies. - Excellent communication skills, with the ability to work collaboratively in a team environment. Preferred Certifications : - ServiceNow Certified System Administrator (CSA). - ServiceNow Certified Implementation Specialist (CIS) - Discovery. - ITIL Foundation Certification. Why Join Us : - Opportunity to work on cutting-edge ServiceNow projects. - Collaborative and innovative work environment. - Competitive salary and benefits package. If you are a talented ServiceNow CMDB developer looking for a challenging and rewarding opportunity, we invite you to apply and contribute to the success of our IT initiatives. (ref:hirist.tech)