PARTNER JOBS

???? We're Hiring: UX Designer (Fresher Welcome!)
???? Company: Votiko
???? Location: Udhna Darwaja, Surat (On-site only)
???? Shift Options: Day & Night
???? Job Type: Full-Time
???? Salary Range: ?10,000 – ?25,000 (Depends on your skills and performance)

Are you a creative thinker with a passion for design? Votiko is looking for a fresher UX Designer to join our innovative and collaborative design team. If you're eager to kickstart your career and grow in a fast-paced environment, this is the opportunity for you!

???? What You Should Know:
Must-Have Skills:

• Adobe Photoshop

• CorelDRAW

Nice-to-Have Skills:

• Canva

• Adobe Illustrator

• Adobe InDesign

????? What You’ll Be Doing:

• Designing intuitive and engaging user interfaces for websites and mobile apps

• Creating visual elements such as banners, layouts, and icons

• Working closely with design and development teams to deliver high-quality output

• Assisting with branding and overall user experience improvements

???? Why Work With Us?

• Learn and grow under experienced mentors

• Get hands-on experience from day one

• Take part in exciting real-world projects

• Build a strong foundation for a successful design career

???? Ready to Apply?
Send your resume and portfolio to: hr@votiko.com
???? Contact: 8511539085, 8980851139
???? Office Address: Udhna Darwaja, Surat

Start your design journey with Votiko today – we can't wait to see what you create!

Votiko Solutions: Advancing Careers, Transforming Lives!

Take the opportunity to become a leader in customer excellence.

Votiko Solutions Private Limited is excited to invite enthusiastic individuals to join us as Call Center Executives in our thriving international BPO.

Position: Call Center Executives

Company: Votiko Solutions Private Limited

Type: International BPO (Remote Work Opportunity)

Your Journey Begins:

1. Harness your telemarketing skills: lead generation, appointment scheduling, surveys, and verification.

2. Excel in managing inbound and outbound calls, delivering customized experiences for B2B and B2C clients.

3. Create impactful customer interactions through calls, emails, and live chat.

4. Exceed targets and demonstrate your ability to work independently.

Qualifications for Success:

1. Bring a solid 3-year background in international call center operations.

2. Proficient in English with outstanding communication skills.

3. Age is merely a number – candidates under 40 are encouraged to apply.

4. Proven success in telemarketing and customer service roles.

5. Equipped with a laptop and reliable broadband for effective remote work.

Why Choose Votiko? Your Journey Awaits:

- Attractive compensation: ?20,000 to ?70,000/month + performance-based incentives.

- Enjoy the flexibility of working from any location.

- Be part of a culture that promotes satisfaction, growth, and happiness.

Votiko Solutions - Where Careers Flourish, Excellence Shines! Ready to Elevate Your Career? Contact us at 8511539085 or send your resume to hr@votiko.com

Embark on a journey where each call enhances your success, and every interaction adds to your professional story. Join Votiko Solutions, where the adventure is as significant as the outcome!

Job description

We are looking out for a lively, high skilled advertising account manager with a knack for developing good customer relations, to support our client servicing team.

Alchemist Marketing & Talent Solutions specialises in 360-degree marketing and talent solutions. With over 15 years of experience in brand growth, Alchemist is supported by a national network of offices, including offices in Gurugram, Pune, Chennai, Bangalore, and in Mumbai. Alchemist has always strived to be a young, innovative company. With expertise in various areas such as Strategy, Communication, Media Management, Creative Services, Events & Activation, Digital Marketing, Celebrity Management, and Turnkey –Orchestration & IP, we have a dedicated team to develop and deliver tailored solutions.

Roles & Responsibilities:

1. Understand clients' products, services, plans, competitors, and target markets

2. Oversee day-to-day management of social media platforms and ensure brand consistency

3. Content creation and implementation of social media strategies monthly to align with business goals. Update social media content across all channels

4. Ensure brand consistency in copy through tone, voice, and terminology

5. Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience

6. Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn

7. Ensure progress on all platforms by using analytical tools and creating social reports

8. Develop content and keep an eye on social media trends

9. Work across different teams to ensure efficient execution of the client's brief

10. Meet clients to understand their marketing objectives/needs and conceptualise solutions

Skills required:

We are looking to input skills into people who come with formal knowledge, aptitude for marketing and attitude to win. The following skills may not all be required, but can help in the above requirements:

1. Bachelor's degree in business, marketing, journalism, public relations or related field.

2.Required Experience : 4-6 years

3. Logical or analytical skills

4. Ability to take a leap of faith with fresh ideas

5. Time management skills

6. Solution oriented and result-driven attitude

7. Meticulous with an eye for detail

8. Proficiency in Microsoft office and tools within, especially PowerPoint and Excel

9. Excellent written and verbal communication skills

10. Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach.

Perks

Apart from the compensation, you will be a part of a crazy culture and people to work with who don’t believe in working in a monotonous & boring environment and believe in having fun along with work, an environment where hierarchies exist mostly on paper and you can reach out to anyone at any point for any sort of help [though don’t forget to treat the person with a chocolate later on ;) ], and yes, we take office parties very seriously where you don’t have an option to skip it for any reason whatsoever :P

Job Title: Accountant
Location: Remote (WFH) | Night Shift
Salary: ?20,000 - ?35,000 per month

Position Overview: We are currently seeking a highly skilled and experienced Accountant to join our team. The ideal candidate will be proficient in handling various accounting tasks, with a strong understanding of profit and loss statements, balance sheets, and financial reporting. Prior experience working with a CA (Chartered Accountant) will be highly preferable.
 

Responsibilities:
Prepare and maintain accurate financial records, including profit and loss statements and balance sheets.

Perform financial analysis and reporting to management as needed.

Reconcile accounts and ensure timely and accurate processing of financial transactions.

Assist with budget preparation and monitoring.

Collaborate with other departments to ensure compliance with financial regulations and company policies.Provide support during audits and tax filings.

Requirements:
Bachelor's degree in Accounting, Finance, or related field.

Proven work experience as an Accountant or similar role.

Strong understanding of accounting principles and practices.

Proficiency in accounting software and MS Office, especially Excel.

Excellent analytical and problem-solving skills.

Ability to work efficiently in a fast-paced environment and meet tight deadlines.

Experience working with a Chartered Accountant (CA) is highly desirable.

Willingness to work night shifts as required.

Additional Job Roles (As per Candidate's Expertise):
Assist in payroll processing and employee benefits administration.

Conduct financial forecasting and planning.

Support in the implementation of financial systems and procedures.

Collaborate with the HR department on various administrative tasks.

Benefits:
Competitive salary package based on experience and expertise.

Work-from-home (WFH) option available.

Opportunity to work with a dynamic and international team.

Professional development and growth opportunities.

Positive and collaborative work culture.

How to Apply: If you meet the above qualifications and are ready to take on this exciting opportunity, please submit your resume along with a cover letter detailing your relevant experience and why you would be a great fit for the role. We look forward to hearing from you!

As senior lead, you will build and mentor engineering teams and deliver on below:

1. Technical Expertise: Provide guidance on technical and functional aspects of project and take decisions. You will setup and

execute best practices in application architecture, development, code reviews, performance, deployment and execution by owning

end-to-end business deliveries

2. Innovation and continuous learning: You will build culture of innovation and continuous improvement in your team. You will

encourage and adopt new technology and emerging industry trends and methods for improving efficiency of your team

3. Communication and Collaboration: You will facilitate communication within the engineering teams and stakeholders including

quality, operations, product and program to ensure alignment for business goals. You will address technical issues in teams and

promote positive working environment

4. Team Management: Conduct performance review and setup constructive feedback loop for team members along with

Engineering Managers.

5. Project Management: You will be part of overall planning by providing correct estimation and execution of engineering projects

and ensure their timely delivery

1. Application layer technologies including Tomcat/Nodejs, Netty, Springboot, hibernate, Elasticsearch, Kafka, Apache flink

2. Caching technologies like Redis, Aerospike or Hazelcast

3. Frontend technologies including ReactJs, Angular, Android/IOS

4. Data storage technologies like Oracle, S3, Postgres, Mongodb

5. Tooling including Git, Command line, Jenkins, Nifi, Airflow, Jmeter, Postman, Gatling, Ngnix/Haproxy, Jira/Confluence, Grafana,

K8s.

Key Responsibilities:

Assist carpenters, electricians, and interior design staff at project sites and office locations.

Support with material handling, loading/unloading, and movement of tools, furniture, or décor items.

Maintain cleanliness and organization of the work area and site.

Help with basic measurements, fittings, and on-site arrangements as per instructions.

Run errands such as picking up or delivering materials, samples, or documents.

Follow safety guidelines and assist in ensuring smooth daily operations.

Requirements

10th Pass or equivalent education (preferred)

Willingness to do physically active tasks and assist as needed.

Basic understanding of interior site work is a plus (but not mandatory).

Should be punctual, dependable, and ready to work under supervision.

Ability to travel within the city when required.

???? We're Hiring: UX Designer (Fresher Welcome!)

???? Company: Votiko

???? Location: Udhna Darwaja, Surat (On-site only)

???? Shift Options: Day & Night

???? Job Type: Full-Time

???? Salary Range: ?10,000 – ?25,000 (Depends on your skills and performance)

Are you a creative thinker with a passion for design? Votiko is looking for a fresher UX Designer to join our innovative and collaborative design team. If you're eager to kickstart your career and grow in a fast-paced environment, this is the opportunity for you!

???? What You Should Know:

Must-Have Skills:

Adobe Photoshop

CorelDRAW

Nice-to-Have Skills:

Canva

Adobe Illustrator

Adobe InDesign

????? What You’ll Be Doing:

Designing intuitive and engaging user interfaces for websites and mobile apps

Creating visual elements such as banners, layouts, and icons

Working closely with design and development teams to deliver high-quality output

Assisting with branding and overall user experience improvements

???? Why Work With Us?

Learn and grow under experienced mentors

Get hands-on experience from day one

Take part in exciting real-world projects

Build a strong foundation for a successful design career

???? Ready to Apply?

Send your resume and portfolio to: hr@votiko.com

???? Contact: 8511539085

???? Office Address: Udhna Darwaja, Surat

Start your design journey with Votiko today – we can't wait to see what you create!

???? We’re Hiring: Human Resources Executive
???? Location: On-Site – Udhana Darwaja, Surat
???? Timing: 9:00 AM – 6:00 PM
???? Salary: ?15,000 – ?25,000/month
???? Open to: Freshers & Experienced Professionals

???? Join Votiko – Where People Drive Progress

At Votiko, we believe that people are the backbone of every great business. As we grow, we’re on the lookout for a passionate HR Executive to support our expanding team and nurture a workplace built on growth, support, and collaboration.

???? What You'll Be Doing:

• Lead full-cycle recruitment and seamless onboarding

• Maintain up-to-date employee records, policies, and compliance files

• Oversee entry & exit formalities with professionalism

• Coordinate employee training and development activities

? What You Bring:

• Education: Degree in HR or related field

• Experience: Previous HR work is a bonus, but not required

• Skills: Excellent communication, organization, and interpersonal skills

• Tech-Savvy: Proficient with MS Office & basic HR software

• Plus Point: Basic understanding of labor laws

???? Why Votiko?

• ???? Career Growth: Build a future with us

• ???? Competitive Pay: Be rewarded for your skills

• ???? Supportive Team: Work with a collaborative crew

• ???? Continuous Learning: Grow professionally every day

???? Contact Us: 8511539085
???? Send Your Resume: hr@votiko.com

Take the next step in your HR journey—Apply now and thrive at Votiko!

Key Responsibilities:

• Develop and execute sales strategies to achieve sales targets for automotive components/products.

• Identify and pursue new business opportunities within the automotive OEM and Tier 1 supplier markets.

• Manage and grow existing customer relationships, ensuring satisfaction and repeat business.

• Prepare and deliver technical presentations and product demonstrations to potential customers.

• Negotiate contracts and pricing agreements with customers.

• Collaborate with engineering, production, and marketing teams to ensure customer needs are met.

• Stay up-to-date on industry trends, competitor activities, and new technologies.

• Generate sales forecasts and reports.

• Manage sales budget and expenses effectively.

• Provide feedback to product development teams based on customer needs and market demands.

Qualifications:

• Bachelor's degree in Engineering, Business Administration, or a related field (preferred).

• Proven experience in automotive sales, preferably within a manufacturing environment.

• Strong technical understanding of automotive components and systems.

• Excellent communication, presentation, and negotiation skills.

• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.

• Strong analytical and problem-solving skills.

Job Summary:

We are seeking a highly motivated and detail-oriented Accounts Executive to join our growing finance team in Chennai. The successful candidate will be responsible for managing various accounting tasks, ensuring accurate financial record-keeping, and contributing to the overall financial health of the company. This role requires a strong understanding of accounting principles, excellent organizational skills, and proficiency in Tally ERP.

Responsibilities:

• Manage day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger entries.

• Process invoices, bills, payments, and expense reports accurately and efficiently.

• Reconcile bank statements and other financial records regularly.

• Maintain accurate and up-to-date financial records using Tally ERP.

• Prepare and analyze financial reports, including profit and loss statements, balance sheets, and cash flow statements.

• Support the month-end and year-end closing processes.

• Identify and resolve accounting discrepancies and errors.

• Assist in budget preparation and monitoring.

• Communicate effectively with internal and external stakeholders regarding accounting matters.

• Maintain confidentiality of financial information.

Qualifications & Skills:

• Bachelor's degree in Accounting, Finance, or a related field.

• 2-4 years of relevant experience in accounting.

• Must have: Proven proficiency in Tally ERP.

• Strong understanding of accounting principles.

• Excellent analytical and problem-solving skills.

• Proficiency in Microsoft Excel and other accounting software.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

• Strong attention to detail and accuracy.

• Ability to manage multiple tasks and meet deadlines.

• Knowledge of GST and other statutory compliance requirements is a plus.

Job Title: Accountant
Location: Remote (WFH) | Night Shift
Salary: ?20,000 - ?40,000 per month

Position Overview: We are currently seeking a highly skilled and experienced Accountant to join our team. The ideal candidate will be proficient in handling various accounting tasks, with a strong understanding of profit and loss statements, balance sheets, and financial reporting. Prior experience working with a CA (Chartered Accountant) will be highly preferable.

Responsibilities:
Prepare and maintain accurate financial records, including profit and loss statements and balance sheets.

Perform financial analysis and reporting to management as needed.

Reconcile accounts and ensure timely and accurate processing of financial transactions.

Assist with budget preparation and monitoring.

Collaborate with other departments to ensure compliance with financial regulations and company policies.Provide support during audits and tax filings.

Requirements:
Bachelor's degree in Accounting, Finance, or related field.

Proven work experience as an Accountant or similar role.

Strong understanding of accounting principles and practices.

Proficiency in accounting software and MS Office, especially Excel.

Excellent analytical and problem-solving skills.

Ability to work efficiently in a fast-paced environment and meet tight deadlines.

Experience working with a Chartered Accountant (CA) is highly desirable.

Willingness to work night shifts as required.

Additional Job Roles (As per Candidate's Expertise):
Assist in payroll processing and employee benefits administration.

Conduct financial forecasting and planning.

Support in the implementation of financial systems and procedures.

Collaborate with the HR department on various administrative tasks.

Benefits:
Competitive salary package based on experience and expertise.

Work-from-home (WFH) option available.

Opportunity to work with a dynamic and international team.

Professional development and growth opportunities.

Positive and collaborative work culture.

How to Apply: If you meet the above qualifications and are ready to take on this exciting opportunity, please submit your resume along with a cover letter detailing your relevant experience and why you would be a great fit for the role. We look forward to hearing from you!

Votiko Solutions Private Limited: Your Pathway to Achieving Customer Excellence!

Join us at Votiko Solutions Private Limited for an exciting career opportunity as we seek enthusiastic individuals to become Call Center Executives in our expanding international BPO.

Position: Call Center Executives

Company: Votiko Solutions Private Limited

Type: International BPO (Define Your Success, Anywhere in the World)

Your Journey to Excellence:

1. Lead the way in telemarketing: focus on lead generation, appointment scheduling, surveys, and verification.

2. Manage inbound and outbound calls effectively, creating customized experiences for a variety of B2B and B2C clients.

3. Build lasting customer relationships through calls, emails, and live chat interactions.

4. Surpass performance goals independently, demonstrating your skills in a flexible and supportive work environment.

Your Success Framework:

1. Illuminate your career with a solid 3-year background in the vibrant international call center industry.

2. Communicate effectively in English, complemented by outstanding communication abilities.

3. Age is just a number – if you are under 40, we encourage you to apply.

4. Show a strong history in telemarketing and customer service.

5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience.

Why Choose Votiko Solutions? Crafting Success, Defining Excellence:

· Competitive compensation: ?20,000 to ?70,000 per month + incentives, tailored to your exceptional performance.

· Enjoy the flexibility to build your success from anywhere in the world.

· Be part of a culture that values satisfaction, growth, and empowerment.

Slogan: Votiko Solutions - Shaping Success, One Call at a Time!

Are You Ready to Transform Your Success? Reach Out Now: Call 8511539085 or email your resume to hr@votiko.com

Begin a journey where each call brings you closer to success, and every interaction contributes to your thriving career.

???? We're Hiring: Human Resources Executive
???? Location: On-Site – Udhana Darwaja, Surat
???? Work Hours: 9:00 AM – 6:00 PM
???? Salary: ?15,000 – ?25,000
???? Experience: Open to both freshers and experienced professionals

About Us – Votiko

Votiko is a fast-growing outsourcing company committed to delivering innovative solutions and top-tier services. We’re expanding our HR team and looking for a driven Human Resources Executive who’s ready to make an impact and foster a vibrant workplace culture.

What You'll Be Doing

? Leading full-cycle recruitment—from sourcing to successful onboarding
? Managing employee onboarding and exit formalities
? Ensuring HR policies and records are up to date and compliant
? Coordinating training sessions and professional development programs

What You Bring

???? Education: Bachelor’s degree in HR or related field
???? Experience: Previous HR experience is great—but fresh graduates are welcome too!
???? Skills: Excellent communication, organization, and people skills
???? Tech Know-How: Familiarity with HR tools and MS Office
???? Legal Awareness: Basic understanding of employment laws and HR standards

Why Votiko?

? Competitive Salary & Perks – Earn what you deserve
???? Career Growth Opportunities – Learn, evolve, and move up
???? Supportive Environment – Work with a collaborative and professional team

Interested? Let’s Connect!
???? Call us at: 8511539085
???? Send your resume to: hr@votiko.com

Step into your HR career with Votiko — where talent is valued and growth is guaranteed! ???? 

Qualification: Any Graduate

Job Title: Recruitment Consultant / Junior Recruitment Consultant                                                                                                                                       

Job Location: Ahmedabad, Gujarat.

Role & Responsibilities

• Sourcing and recruiting qualified candidates matching to the requirement from client.

• Screening candidates according to the job description

• Sourcing and recruiting from various job Portals and social networking sites.

• Able to maintain professional email communication with candidates.

• Coordinating with recruited candidates for scheduling interviews.

• Maintaining thorough and accurate documentation on all conversations with candidates

• Able to maintain reports and database of candidates

• Work closely with hiring managers to fill open positions in a timely manner

• Support the recruiting functions including scheduling interviews, organizing travel arrangements for candidates, and reserving conference rooms.

• Provide a stellar candidate experience to all candidates

• Maintain and update our Applicant Tracking System

Key skills

• Excellent communication verbal and written English communication skills

• Screening

• Sourcing

• Ability to build and maintain strong networks

• Recruitment

• Good knowledge of MS Office and Internet.

Key Responsibilities:

• Strong experience in O365.

• Manage and optimize Azure resources, including virtual machines, storage accounts, VNets, AKS, and more.

• Develop and maintain infrastructure as code using tools like ARM templates, Terraform, or Bicep.

• Ensure security, compliance, and cost optimization across the Azure environment.

• Implement and manage CI/CD pipelines using Azure DevOps or similar tools.

• Monitor and troubleshoot performance and reliability issues.

• Collaborate with cross-functional teams, including developers, architects, and security engineers.

• Provide leadership and mentorship to junior engineers.

• Stay up to date with Azure platform updates, best practices, and new technologies.

Preferred Skills:

• Experience with hybrid cloud or multi-cloud environments.

• Knowledge of scripting languages (PowerShell, Python).

• Familiarity with monitoring tools (Azure Monitor, Log Analytics, Application Insights).

• Strong analytical and problem-solving skills.

• Excellent communication and documentation skills.

Position Title: Accountant
Location: Remote (Work From Home) | Night Shift
Compensation: ?20,000 – ?35,000 per month

Overview:
We are seeking a proficient and experienced Accountant to join our team. The ideal candidate will have a strong grasp of accounting principles, including the preparation of profit and loss statements, balance sheets, and comprehensive financial reports. Experience collaborating with a Chartered Accountant (CA) is highly advantageous.

Key Responsibilities:

• Maintain accurate financial records, encompassing profit and loss statements and balance sheets.

• Conduct financial analyses and generate reports for management review.

• Reconcile accounts to ensure timely and precise financial transactions.

• Assist in the development and monitoring of budgets.

• Collaborate with various departments to ensure adherence to financial regulations and internal policies.

• Provide support during audits and tax filing processes.Career Vault

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related discipline.

• Demonstrated experience as an Accountant or in a similar role.

• In-depth understanding of accounting standards and practices.

• Proficiency in accounting software and Microsoft Office Suite, particularly Excel.

• Strong analytical and problem-solving capabilities.

• Ability to operate effectively in a dynamic environment and meet stringent deadlines.

• Experience working alongside a Chartered Accountant (CA) is highly desirable.

• Willingness to work night shifts as required.Indeed

Additional Responsibilities (Based on Candidate's Expertise):

• Assist in payroll processing and administration of employee benefits.

• Engage in financial forecasting and strategic planning.

• Support the implementation and enhancement of financial systems and procedures.

• Coordinate with the HR department on various administrative functions.

Benefits:

• Competitive salary commensurate with experience and expertise.

• Flexible work-from-home arrangement.

• Opportunity to collaborate with a dynamic and international team.

• Access to professional development and career growth opportunities.

• Inclusive and collaborative work culture.

Application Process:
If you meet the qualifications outlined above and are enthusiastic about this opportunity, please submit your resume along with a cover letter detailing your relevant experience and explaining why you are an excellent fit for this role. We look forward to your application!

Job Description

Responsibilities:

• Participate in Team activities, Design discussions, Stand up meetings and planning Reviews with team.

• Participate in requirement meetings and fully understand/document the needs of the Business owners and stakeholders

• Responsible for multiple applications and involved in the analysis, design, development, testing, deployment & support of the ODM .Net based applications

• Serves as the .Net and SharePoint SME, ensures adoption and adherence to solution best- practices.

• Conduct and/or participate in solution design reviews to verify that design meets quality standards and functional/technical requirements.

• Implement all aspects of application development – coding, caching mechanisms, security, encryption, state management, error logging, debugging, scalability, code reviews, workflow automation, UI/UX design, documentation, and testing.

• Diagnose system defects and trace problematic system behavior to the origin source code.

• Use documented best practices to ensure systems are developed in a consistent manner that will allow for high performance and scalability.

• Create Solution Job-Aids/How-To Guides, mentor/train State staff

• Work with vendors (State or external resources) in tuning and optimizing solution performance and improving reliability.

• Establish priorities & follow through on projects, paying close attention to detail with minimal supervision.

• Perform other duties as assigned. 

REQUIRED Skill Sets:

•  Developer experience using front-end application code utilizing modern web development technologies like HTML5, CSS, Java script, JQuery, Bootstrap and front-end development framework like Knockout.

• Experience with .Net Framework including Microsoft C#/.Net Framework.

• MS-SharePoint development experience (MS-SharePoint 2016, MS-SharePoint 2013 Application/Solution development).

• Experience using Relational databases like MS SQL Server/Oracle using ORMs, writing queries & stored procedures.

• Experience delivering SOA solutions by integrating applications and services (any combination of: WSDL/Schema/SOAP/REST).

• Experience working with and/or leading project development teams.

• Experience with Microsoft TFS and Application Configuration.

• Experience with SCRUM/Agile Development practices.

• Experience building & setup of development environments and management of IIS web server.

• Development experience using SharePoint Designer, Nintex Workflow, and InfoPath technologies.

• O365/SharePoint Online site design, creation, development and administration experience.

• Required excellent written and oral communication skills with technical and business teams.

• Required ability to propose, document, and implement software project lifecycle solutions (software and documentation).

• Effective team player in a fast paced and rapid delivery environment.

Job Description

Summary: Client is looking for a Senior Business Analyst to support the implementation of the ServiceNow platform. They are looking for a traditional Business Analyst who can support the Product Owner with user story creation and facilitate the completion of features by collaborating with stakeholders and technical teams. Client has completed the implementation of ServiceNow’s Customer Service Module and will be implementing the ITSM module next. 

Required

• Bachelor’s degree and 5+ years of experience as a Business Analyst (In lieu of a bachelor's degree, plus 4 years of experience)

• Experience implementing ServiceNow with a strong understanding of Web Service architecture for ServiceNow integrations.

• Experience with any workflow mapping tools (prefer Visio but would consider others such as Lucid Chart, Miro, etc.)

• Experience with any SAAS Reporting tools (FEP uses Tableau and Cognos, Power BI, and other similar tools should be considered as well)

• Healthcare payer industry experience

Nice to have:

• Experience with MS Visio

• Any Agile-related certifications

• Experience with ServiceNow ITSM or Customer Service modules.

Summary: CareFirst is looking for a ServiceNow Business Consultant to oversee the enterprise-wide implementation of ServiceNow. This resource will lead and provide strategic oversight for a new ServiceNow implementation, guiding it from early deployment through long-term maintenance and enhancement. The consultant will ensure alignment with industry standards, manage vendor relationships with the ServiceNow implementation vendor, making sure the implementation aligns with the business needs, and drive accountability across internal and external stakeholders. This includes interpreting business objectives to develop a roadmap, influencing decision-making, escalating issues when needed, and maintaining implementation integrity. The role requires working closely with sponsors and being supported by project managers and technical SMEs to ensure successful delivery.

Required

• 10 – 15 years of IT experience

• 6+ years of experience in ServiceNow ownership and implementation (experience on implementation of ServiceNow from scratch, OR experience in expanding ServiceNow from a small offering to an enterprise-wide offering).

• Experience working with internal business teams and implementing vendors to develop a roadmap or strategic plan and drive decision making, escalate, or push back demands.

• Strong ITIL background with deep understanding of ITSM best practices

• Experience in integrating multiple instances of ServiceNow and understanding web service architecture

Nice to have:

• Prior experience in implementing ServiceNow ITSM or Demand Management module.

• ServiceNow CIS (Certified Implementation Specialist) 

• 10 years of IT experience

• 5 years as a Scrum Master

• Healthcare payer industry experience

• Strong background in data-related projects

• AWS migration project experience

• Expertise in Data Analytics and Big Data

Knowledge, Skills, and Abilities (KSAs):

• Lean Agile Methodologies:

  • Advanced knowledge of Lean-Agile values, principles, and practices

  • Strong experience with frameworks such as Scrum and Kanban

  • Expertise in scaling frameworks, particularly SAFe

• Technical & Analytical Skills:

  • Proficiency in data organization, metric creation, reporting, and dashboard development

  • Experience with DevOps and test automation practices

  • Strong data analytics and Big Data capabilities

• Project & Product Management:

  • Demonstrated accountability for program success

  • In-depth knowledge of Product Ownership practices

• Communication & Leadership:

  • Excellent written and verbal communication skills

  • Ability to drive organizational change across levels

  • Skilled at managing conflict and building consensus

  • Self-starter with the ability to prioritize tasks and meet multiple deadlines

• Tools & Technologies:

  • Proficient in Microsoft Office Suite and standard Agile tools